Amy Tackaberry
Tiffin,IA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Owner/Office Manager
Real Estate Company
Tiffin, IA
06.2020 - Current
- Helped with the process of a new start up company, that my husband and I began together.
- I helped write the Employee Manual and train all the new realtors as they came on board.
- I am in charge of house selling finances and also maintained all documentation for properties our agents were buying or selling so they were State of Iowa compliant.
Office Manager
Naomi's Kitchen
North Liberty, Ia
02.2021 - Current
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Monitor daily productivity, and implement modifications to improve overall performance of personnel.
- Report to senior management on organizational performance and progress toward goals.
- Maintained computer and physical filing systems.
- Fulfilled all orders by being meticulous and organized.
- Daily customer contact by answering phones and completing order process when food was picked up from our store.
Medical Receptionist
Pediatric Associates of the University of Iowa Children’s Hospital
Coralville, Ia
09.2011 - 06.2021
- First in office in early mornings to answer phones and schedule patients, did trouble shooting for Dr’s schedules, took calls from the UI Call Center and paged Dr for emergent calls
- Checked patients in and out, took insurance information and payments
- Scheduled patient appointments for busy Medical office with 5 Dr’s
- Maximized office efficiency by answering more than 30 incoming calls per day, and directed calls as needed.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Utilized comprehensive medical software.
Teacher
Heritage Christian School
North Liberty, IA
12.2006 - 06.2008
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Medical Receptionist
Town Square Allergy & Asthma
Coralville, Ia
09.2004 - 08.2006
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence
- Set up appointments for physician visits and procedures using calendar software.
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Maintained current and accurate medical records for patients.
Education
Bachelor of Science - Elementary Education
Olivet Nazarene University
1992
Skills
- I pride myself in being customer service orientated and make sure to have a smile on my face whetherI’m on the phone, or talking face to face across the counter I enjoy busy, fast paced environments and
- Getting to know my co-workers and doing my best to help them excel at their job I love to trouble shoot and find new and more efficient ways to do my job if needed I feel I take constructive criticism well and want to learn how to do my best in any environment I am in
- Team Bonding
- Timely Project Completion
Timeline
Office Manager
Naomi's Kitchen
02.2021 - Current
Owner/Office Manager
Real Estate Company
06.2020 - Current
Medical Receptionist
Pediatric Associates of the University of Iowa Children’s Hospital
09.2011 - 06.2021
Teacher
Heritage Christian School
12.2006 - 06.2008
Medical Receptionist
Town Square Allergy & Asthma
09.2004 - 08.2006
Bachelor of Science - Elementary Education
Olivet Nazarene University