Amy Taylor
Sperry
Summary
Dynamic professional with extensive experience at Vision Care of Tulsa, excelling in customer service and conflict resolution. Proven ability to manage complex schedules and enhance patient engagement. Adept at multitasking and problem-solving, ensuring efficient operations while fostering a collaborative environment. Strong attention to detail in handling insurance inquiries and patient needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist/Optician
Vision Care of Tulsa
Tulsa
09.2023 - 04.2025
- Answered phones, faxed, made appointments, and created patient paper files for the doctors. Called insurance companies, and dealt with insurance companies.
- Helped patients with glasses and contact lenses.
- Answered and directed incoming calls using multi-line telephone system.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
Para-Professional
Sperry Elementary School
08.2016 - 05.2021
- Full time Para-Professional.
- Library Aid.
- Substitute Teacher.
Education
High School Diploma -
Sperry Public Schools
Sperry, OK, USA05.2008
Sports Medicine -
Tulsa Technology
01.2008
Health Science -
Tulsa Technology
01.2007
Skills
- Customer service and support
- Conflict resolution
- Attention to detail
- Active listening
- Problem solving
- Team collaboration
- Visitor engagement
- Multitasking skills
Certification
National Career Readiness Certificate, State of Oklahoma - Office of the Governor
Timeline
Receptionist/Optician
Vision Care of Tulsa
09.2023 - 04.2025
Para-Professional
Sperry Elementary School
08.2016 - 05.2021
High School Diploma -
Sperry Public Schools
Sports Medicine -
Tulsa Technology
Health Science -
Tulsa Technology
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