AMY TERRIEN BRUMMETT
Hennepin Healthcare
MINNEAPOLIS,MN
1
Certification
30
years of professional experience
Proven track record of excellence in HIV Medical Case Management. Passionate client advocate and highly skilled in client engagement. Excellent problem solver with history of working diligently and creatively to ensure clients are connected to, and retained in care. Experienced in providing HIV education as well and testing, counseling and referral services.
Work History
HIV Medical Case Manager
6 Years 11 Months- Assessed client needs to develop personalized care plans for HIV management.
- Coordinated access to medical services, social support, and community resources for clients.
- Monitored client progress and adjusted care strategies to ensure optimal health outcomes.
- Educated clients on HIV treatment options and adherence strategies through one-on-one sessions.
- Collaborated with multidisciplinary teams to enhance service delivery and address client challenges.
- Trained and mentored junior case managers in best practices for client engagement and care coordination.
- Implemented process improvements that streamlined documentation procedures, enhancing efficiency of case management workflows.
- Advocated for policy changes affecting HIV services to improve access and quality of care for underserved populations.
- Reduced hospital readmissions by closely monitoring patients'' progress and adjusting care plans as needed.
- Facilitated patient enrollment in essential support programs, such as housing assistance and mental health services, improving overall wellbeing.
- Coordinated with pharmacies to ensure timely medication access for clients experiencing financial or logistical barriers, preventing treatment interruptions.
- Streamlined the referral process for patients, ensuring timely access to essential medical services and resources.
- Evaluated the effectiveness of existing care plans on an ongoing basis, making necessary adjustments to optimize patient outcomes and satisfaction.
HIV Medical Case Manager & Clinical Care Coordinator
2 Years 3 Months- Handled direct client service contacts and adhered to MDHHS Universal Standards for Medical and Non-Medical Case Management in Michigan.
- Functions as a member of a cohesive medical team, triaging client needs, participating in program planning and designing and implementing services. Reviews client cases each week and reviews care plans for efficacy
- Enhances access and fosters retention in medical care for people living with HIV through a range of client-centered services
- Assists with any barriers clients may have to medical care, including lack of insurance, housing, mental health, substance abuse and transportation
- Maintains relationships with other resource providers, including agencies, organizations, and professionals to provide services for persons living with HIV
- Weekly reviews of client cases with the medical team to maintain care plans for optimal efficacy
- Creates plans to troubleshoot issues for clients not in medical care or not medication-adherent
- Certified to perform HIV testing, counseling and referrals
Professional Sales Representative
4 Years 1 Month- Responsible for the sales and marketing of pain management pharmaceutical products for pain management specialists, anesthesiologists, internal medicine physicians, and local community hospitals
- Served as District Managed Care Liaison communicating changes in formulary status & new initiatives to eight sales representatives
- Interviewed, hired, and mentored several individuals on behalf of the district
- Achieved Level Two promotion to Professional Specialty Representative within four months of service
- Finished 1st Trimester in Top 10% of country for Flector total volume growth and over 100% of goal during launch phase
- Awarded over $10,000 during the launch phase sales contest
Professional Specialty Representative (Level 2)
8 Months- Responsible for the sales and marketing of pain management pharmaceutical products for pain management specialists, anesthesiologists, internal medicine physicians, and local community hospitals
HIV Senior Clinical Specialist
2 Years 10 Months- Responsible for the sales and marketing of HIV pharmaceutical products for infectious disease providers and internal medicine physicians, local community hospitals, and academic medical institutions
- Awarded STAR award for leadership role within the region
- Developed framework and syllabus for bi-monthly regional meetings; format was rolled out for national use
- Responsible for sales volume in excess of $2MM per semester; Achieved 100% to 115% of goal every semester
- Associate Sales Trainer responsible for instructing and mentoring new employees during an arduous training regiment
- Designated mentor for several new hires, coaching them through the training process
Account Manager
9 Months- Responsible for the sales volume and account management of product portfolio to general dentists and periodontists
- Ranked #2 in country for percentage increase to goal, #7 in country for sales increase, and #3 in country overall
- Worked with accounts as a consultant to ensure optimal productivity and product uptake
- Developed quarterly sales plan and forecast for territory on a client-by-client basis
Pharmaceutical Sales Representative
4 Years 3 Months- Responsible for sales and marketing of pharmaceutical products to primary care physicians, specialists, local community hospitals, and premiere academic medical centers
- Achieved Diamond Tier Award in 2002 for finishing 1st in the Region; Ranked in Top 3% nationally for sales volume 2002
- Individually managed each territory, including the implementation of successful product programs, budget allocation and management, territory sales analysis, annual business plan development, and development of strategic marketing message
National Sales Manager
1 YearBuyer
1 YearDirector, International Merchandising
1 YearEducation
Bachelor of Arts (BA) - Government
Skills
Client Engagement & Advocacy
Care Coordination
Conflict Resolution
Problem solving
Communications
Critical Thinking Skills
Certification
Medical Case Manager (MCM), Community Health Worker (CHW), HIV Counseling, Testing, Referral (CTR)
Interests
Foster Care Advocate
Animal Rescue
AWARDS
STAR Award for leadership role within the region (GlaxoSmithKline, 2005), Ruby Award Winner for sales distinction (OraPharma, 2004), Diamond Tier Award for leading in regional sales (GlaxoSmithKline, 2002)
Personal Information
Title: HIV Medical Case Manager | Healthcare Professional
Timeline
HIV Medical Case Manager
Hennepin Healthcare
10.2019 - CurrentRead More
HIV Medical Case Manager & Clinical Care Coordinator
CARES
03.2017 - 06.2019Read More
Professional Sales Representative
Purdue Pharmaceuticals
10.2008 - 11.2012Read More
Professional Specialty Representative (Level 2)
Alpharma Pharmaceuticals
11.2007 - 07.2008Read More
HIV Senior Clinical Specialist
GlaxoSmithKline
01.2005 - 11.2007Read More
Account Manager
OraPharma
04.2004 - 01.2005Read More
Pharmaceutical Sales Representative
GlaxoSmithKline
01.2000 - 04.2004Read More
National Sales Manager
DKNY Jeans
01.1999 - 01.2000Read More
Buyer
Saks Fifth Avenue
01.1998 - 01.1999Read More
Director, International Merchandising
Calvin Klein
01.1997 - 01.1998Read More
DARTMOUTH COLLEGE
Bachelor of Arts (BA) from Government
Read More