Amy Toppen
East Wenatchee
Summary
Dedicated property manager with 15 years of experience in service delivery and team support. Demonstrated expertise in organization and problem-solving, effectively navigating challenging situations. Committed to fostering teamwork and improving outcomes through collaborative efforts.
Overview
15
15
years of professional experience
Work History
Hotel Night Auditor
Fairbridge Inn & Suites
Leavenworth
08.2011 - Current
- Delivered exceptional customer support by promptly addressing inquiries and resolving issues, enhancing guest satisfaction.
- Coordinated team efforts with strong communication and organizational skills, ensuring smooth operations.
- Front Desk & Administrative Experience
- Maintained high standards of dependability and attention to detail, contributing to effective teamwork in all projects.
- Cash Handling & Record Keeping
- Utilized problem-solving and multitasking abilities to address challenges and meet deadlines.
Education
GED -
Wenatchee Valley College
Wenatchee, WA09-1991
Skills
- Night audit procedures
- Front desk operations
- Cash handling
- Guest relations management
- Conflict resolution
- Problem solving
- Work ethic and reliability
Timeline
Hotel Night Auditor
Fairbridge Inn & Suites
08.2011 - Current
GED -
Wenatchee Valley College