Amy Torres
Granger,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Area Supervisor
Ross Dress For Less
08.2023 - Current
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Increased customer satisfaction with enhanced staff training and regular performance evaluations.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Organized employee schedules to meet operational demands while balancing individual needs for work-life balance.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored new sales associates to contribute to store's positive culture.
- Trained newly hired sales team in upselling techniques.
Sales Associate
Ross Dress For Less
09.2021 - 08.2023
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
- Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Intern
Center For Civic Innovation | Notre Dame
06.2021 - 08.2021
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Prepared project presentations and reports to assist senior staff.
Sales Associate
McDonald's
06.2020 - 12.2020
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
Bachelor of Science - Marketing
Indiana University South Bend
South Bend, IN05.2027
High School Diploma -
Elkhart Memorial High School
Elkhart, IN05.2023
Skills
- Continuous Improvements
- Multi-Unit Management
- Calendar and Scheduling Software
- Marketing and Advertising
- Documentation Skills
- Project Planning
- Staff Training
- Project Coordination
- Software Proficiency
- Organizational Skills
- Customer Service
Websites
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Area Supervisor
Ross Dress For Less
08.2023 - Current
Sales Associate
Ross Dress For Less
09.2021 - 08.2023
Intern
Center For Civic Innovation | Notre Dame
06.2021 - 08.2021
Sales Associate
McDonald's
06.2020 - 12.2020
Bachelor of Science - Marketing
Indiana University South Bend
High School Diploma -
Elkhart Memorial High School