Amy Torres
Horizon City,Texas
Summary
Experienced with multi-site management, team leadership, and operational optimization. Utilizes strategic planning to drive efficiency and enhance customer satisfaction. Track record of fostering team collaboration and achieving business goals.
Overview
3
3
years of professional experience
Work History
District Manager
Metro by T-Mobile
11.2024 - 04.2025
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Collaborated closely with other district managers to share best practices, learnings, and drive overall success of the organization.
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
Sales Associate Manager
Metro by T-Mobile
08.2022 - 11.2024
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
Sales Associates
Metro by T-Mobile
04.2022 - 08.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Eastlake High School
El Paso, TX07-2022
Skills
- Fluent in English and Spanish (Written and Verbal)
- Critical thinking
- Leadership skills
- Recruiting and hiring
- Goal setting and performance metrics
- Training and coaching
Timeline
District Manager
Metro by T-Mobile
11.2024 - 04.2025
Sales Associate Manager
Metro by T-Mobile
08.2022 - 11.2024
Sales Associates
Metro by T-Mobile
04.2022 - 08.2022
High School Diploma -
Eastlake High School
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