Noelia De Leon
Fair Lawn,NJ
Summary
Dedicated District Manager with extensive experience overseeing operations, driving sales, and staffing for numerous locations throughout the area. Managed four locations, increasing the district revenue from $4.4M to $4.8M. All stores over $1M, with 2024 being their highest revenue year. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
8
8
years of professional experience
Work History
District Manager
PLS Financial Services
04.2018 - Current
- Maintaining exemplary customer service within the district and community.
- Manage, develop, and coach over 60 staff members with high-energy, collaborative leadership expertise
- Develop and execute strategic initiatives, leading to a 15% increase in revenue
- Recruiting, developing, and motivating Store Managers who exceed internal and external customer expectations.
- Performing complete and thorough district reviews of each store on a consistent and frequent basis to determine that the stores are operating in accordance with all company policies and procedures, including, but not limited to, cash security and compliance policies and procedures.
- Controlling labor hours, cash, store audits, and shrinkage.
- Additional duties as assigned by management include helping other districts, such as North Carolina, Indiana and Boston.
Store Manager
PLS Financial Services
04.2017 - 04.2018
- Establishing a strong customer service culture
- Implementing strategies to help meet store goals and objectives
- Recruiting, developing, and motivating store team members who exceed internal and external customer expectations
- Supervising the team’s activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
- Marketing within the community to increase market share and store revenues
- Controlling labor hours, cash, and store audits.
Education
Bachelor of Science - Tourism And Hotel Management
Universidad Tecnologica De Santiago, UTESA
Santiago De Los Caballeros, Dominican Republic.07-2009
Associate of Science - Accounting
Universidad Tecnologica De Santiago UTESA.
Santiago De Los Caballeros, Dominican Republic.07-2014
Skills
- Team leadership: My coaching has developed three of my store managers to be promoted as a district manager
- Staff training and development: Put in place 2 new managers, 4 ASMs, and over 20 shift supervisors
- Verbal and written communication skills, and presentation skills
- Customer service skills and experience
- Increase one of the store reach to 1 million revenue, and 2024 is the highest revenue year for the district
- Dedicated, honest, and have integrity
- Bilingual – English/Spanish
Timeline
District Manager
PLS Financial Services
04.2018 - Current
Store Manager
PLS Financial Services
04.2017 - 04.2018
Bachelor of Science - Tourism And Hotel Management
Universidad Tecnologica De Santiago, UTESA
Associate of Science - Accounting
Universidad Tecnologica De Santiago UTESA.
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