Noelia De Leon
PLS Financial Services
Fair Lawn,NJ
10
years of professional experience
Dedicated District Manager with extensive experience overseeing operations, driving sales, and staffing for numerous locations throughout the area. Managed five locations, increasing the district revenue from $4.4M to $5.1M. All stores over $1M. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Work History
District Manager
8 Years 6 Months- Maintaining exemplary customer service within the district and community.
- Manage, develop, and coach over 60 staff members with high-energy, collaborative leadership expertise
- Develop and execute strategic initiatives, leading to a 15% increase in revenue
- Recruiting, developing, and motivating Store Managers who exceed internal and external customer expectations.
- Performing complete and thorough district reviews of each store on a consistent and frequent basis to determine that the stores are operating in accordance with all company policies and procedures, including, but not limited to, cash security and compliance policies and procedures.
- Controlling labor hours, cash, store audits, and shrinkage.
- Additional duties as assigned by management include helping other districts, such as North Carolina, Indiana and Boston.
Store Manager
1 Year- Establishing a strong customer service culture
- Implementing strategies to help meet store goals and objectives
- Recruiting, developing, and motivating store team members who exceed internal and external customer expectations
- Supervising the team's activities, including but not limited to transaction processing, maintenance of cash drawers, and cash handling procedures
- Marketing within the community to increase market share and store revenues
- Controlling labor hours, cash, and store audits.
Education
Bachelor of Science - Tourism And Hotel Management
- Honoree of Magna Cum Laude (3.7% GPA)
Associate of Science - Accounting
Skills
Team leadership: My coaching has developed three of my store managers to be promoted as a district manager
Staff training and development: Put in place 4 new managers
4 ASMs
and over 20 shift supervisors
Verbal and written communication skills
and presentation skills
Customer service skills and experience
Drove a store to $1M in annual revenue and le the district to record the highest revenue in 2024 and positioning 2026 to surpass that record.
Dedicated
honest
and have integrity
Bilingual – English/Spanish
Timeline
District Manager
PLS Financial Services
04.2018 - CurrentRead More
Store Manager
PLS Financial Services
04.2017 - 04.2018Read More
Universidad Tecnologica De Santiago UTESA.
Associate of Science from Accounting
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Universidad Tecnologica De Santiago, UTESA
Bachelor of Science from Tourism And Hotel Management
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