Amy Tozer
Binghamton
Summary
Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
2026
2026
years of post-secondary education
Work History
Environmental Services Housekeeper
United Health Services Hospitals
Binghamton
09.2021 - Current
- Maintained cleanliness and sanitation of patient rooms and common areas.
- Operated cleaning equipment and utilized appropriate chemicals for various surfaces.
- Followed infection control procedures to ensure a safe environment for patients.
- Restocked supplies in patient rooms and service areas as needed.
- Collaborated with nursing staff to prioritize cleaning tasks based on patient needs.
- Reported maintenance issues to ensure timely repairs and safety compliance.
- Assisted in training new staff on cleaning protocols and safety standards.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
- Implemented efficient cleaning routines to optimize workflow and maintain high standards.
Team lead
Panera bread
Vestal
08.2008 - 07.2021
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
GED
Binghamton, NYSkills
- Infection control
- Cleaning procedures
- Chemical handling
- Safety compliance
- Quality assurance
- Team coordination
- Training development
- Effective communication
- Problem solving
- Customer service
- Quick learner
Languages
English
Professional
References
References available upon request.
Timeline
Environmental Services Housekeeper
United Health Services Hospitals
09.2021 - Current
Team lead
Panera bread
08.2008 - 07.2021
GED
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