Adept Senior Member Solutions Consultant with a proven track record at Champion Credit Union, showcasing exceptional creative problem-solving and professional telephone demeanor. Excelled in enhancing customer satisfaction and security through vigilant fraud detection and efficient transaction processing. Demonstrated dependable teamwork and multi-line phone expertise, significantly improving service quality and member relations.
Telephone Consultant
Stop payments on ACH and Checks
Fraud and Disputes on Debit and Credit Cards
Provide rates, NADA value, playoffs, and Loan projections.
Traditional IRAs, Roth IRAs, Share Certificates, Deceased Accounts
Service our members completely before ending the phone call.
Creative problem solving