Amy Uhlenberg
Fredonia,WI
Summary
I have 20+ years of experience in every facet of graphic design and printing. I have no problem multi-tasking, starting and stopping on several projects simultaneously and working on a deadline. I have worked in every environment from high end advertising in an agency to print shops and fast-paced production.
A few years ago I switched direction of my career and went into the healthcare field and became a Patient Service Rep for Aurora. I worked with patients from newborn to assisted living and loved every minute of it.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
30
30
years of professional experience
Work History
PSR
Aurora Healthcare
11.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Scheduled patient appointments with many doctors, changed appointments, triaged calls to nurses.
- Handled mail and faxes.
- Helped nurses with refills and prior authorizations.
- Took patient calls and effectively got them to the correct locations of their intended call.
Graphic Designer
Port Publications
03.2017 - 11.2023
- I design weekly ads for our five in house newspapers. I also put together the newspapers, send them to plate and they are then printed downstairs. I handle our website weekly and also print outside jobwork on our large format printer from Xerox.
Graphic Designer
Aderts
09.2015 - 03.2017
- I designed flyers and weekly circulars that went inside newspapers and mailers. I had specific clients that were my accounts and I handled their obs from conception to completion every week, and also handled their individual websites.
Member Services Representative
Delta Defense LLC
06.2013 - 09.2015
- I spoke with customers over the phone, online and via email answering questions and fixing problems. I was the first line of customer service and a representative of our company. I had to be detail oriented and very precise and knowledgeable about the company.
Graphic Designer
Conley Media, Lakeshore Newspapers
01.2011 - 06.2013
- Design ads for customers and ad reps according to specifications. Dummy, layout, proof and image two newspapers including text and images on a daily deadline.
Graphic Designer
SAILING Magazine
01.2009 - 01.2010
- Contacted customers to get ad copy and then laid out those ads, sent proofs and then coordinated a monthly national magazine.
Graphic Designer/Personal Assistant
Re/Max United
01.2004 - 01.2009
- Was the liaison and designer for real estate agents designing newspaper advertisements and unique flyers to sell high-end homes and properties. Also acted as the office assistant and receptionist.
Graphic Designer
Wm. K. Walthers
01.2001 - 01.2004
- Lead designer for three catalogs in a production environment, with supplemental bi-monthly sales flyers. Designed packaging and promotional materials and worked with imaging programs to photo correct pictures.
Graphic Design Intern
Frank Mayer & Assoc.
01.1996 - 12.1996
- Helped designers with conception and finalization of projects and point of purchase displays. Learned package design as well as large scale display construction.
Education
BA Arts and Communication - English Minor
UW Whitewater
Whitewater11.1997
Skills
- Photoshop CS2, InDesign CS2, Pagemaker, Quark Express, Illustrator
- AdDummy, Canto Cumulus, , Microsoft Office, Excel, Word, Fetch, Joomla!
- Working knowledge of both Macintosh and Microsoft operating systems
- Photography
- Aidet
- Epic
- Symplr workforce
- TEAMS
- DUO
- Workday
Timeline
PSR
Aurora Healthcare
11.2022 - Current
Graphic Designer
Port Publications
03.2017 - 11.2023
Graphic Designer
Aderts
09.2015 - 03.2017
Member Services Representative
Delta Defense LLC
06.2013 - 09.2015
Graphic Designer
Conley Media, Lakeshore Newspapers
01.2011 - 06.2013
Graphic Designer
SAILING Magazine
01.2009 - 01.2010
Graphic Designer/Personal Assistant
Re/Max United
01.2004 - 01.2009
Graphic Designer
Wm. K. Walthers
01.2001 - 01.2004
Graphic Design Intern
Frank Mayer & Assoc.
01.1996 - 12.1996
BA Arts and Communication - English Minor
UW Whitewater