Amy VanMeter
Summary
Detail-oriented administrator skilled in patient record management, billing, and office policy implementation. Committed to enhancing workflow efficiency and ensuring seamless communication.
Overview
28
28
years of professional experience
Work History
Administrator
Center For Sight
Newark
10.1998 - Current
- Processed patient records and maintained confidentiality of sensitive information.
- Implemented office policies to streamline workflow and improve service delivery across departments.
- Collaborated with medical staff to ensure seamless communication and patient care coordination.
- Processed billing inquiries and insurance claims for eye care procedures, ensuring accurate reimbursement and customer satisfaction.
- Trained new administrative staff on office procedures and software systems used in operations.
- Performed data entry tasks into computer databases from paper documents.
- Maintained filing system for important documents such as contracts and invoices.
- Ensured that all paperwork was completed accurately before submission deadlines.
- Checked office stock to determine supply levels and maintain inventory.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Improved office organization by developing filing system and customer database protocols.
- Updated databases with new employee information, job changes and terminations.
- Monitored payroll, credit card purchases and invoicing to prevent financial errors.
- Prepared reports on various projects for management review.
- Designed forms and templates to streamline workflow processes within organization.
- Compiled statistical data from various sources for analysis.
- Conducted performance evaluations and recommended training programs for staff development.
- Negotiated contracts with vendors and service providers to optimize costs and efficiency.
- Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Maintained and updated databases for tracking projects, clients, and financial records, enhancing data accessibility and reporting.
- Monitored budget expenditures and prepared financial reports for review by management.
- Administered benefits programs, including health insurance and retirement plans.
- Managed correspondence by drafting emails, memos, and reports for senior management's review.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Ensured compliance with health and safety regulations within the office environment.
- Maintained positive working relationship with fellow staff and management.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Implemented strategies to take advantage of new opportunities.
- Analyzed company's expenditures and developed financial models.
Education
Bachelor of Science - Political Science
The Ohio State University
Columbus, OH05-1993
Skills
- Claims processing
- Patient records
- Policy implementation
- Data accuracy
- Software support
- Customer management
Timeline
Administrator
Center For Sight
10.1998 - Current
Bachelor of Science - Political Science
The Ohio State University