Amy Waterman
Kohls Department Store
Rosemount,MN
34
years of professional experience
Dynamic Assistant Store Manager with a proven track record at Kohl's, excelling in customer service and team leadership. Enhanced sales performance through effective training and strategic promotional initiatives. Skilled in problem-solving and inventory management, consistently creating engaging shopping experiences that drive customer satisfaction and loyalty.
Work History
Assistant Store Manager
27 Years- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Trained and supervised team members to enhance customer service and improve sales performance.
- Analyzed inventory levels and coordinated restocking to maintain optimal product availability.
- Implemented visual merchandising standards to create engaging displays that attract customers.
Assistant Store Manager
3 Years 8 Months- Resolved customer inquiries and concerns efficiently, fostering positive shopping experiences.
- Monitored cash handling procedures, ensuring accuracy in transactions and reporting.
- Collaborated with management to develop promotional strategies that drive foot traffic and sales growth.
- Conducted regular staff meetings to communicate updates, promote teamwork, and enhance productivity.
Elementary Teacher
3 Years 10 Months- Designed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive learning environment to enhance student participation and collaboration.
- Assessed student progress through various evaluation methods to support individualized learning.
- Collaborated with staff to develop interdisciplinary projects that promote critical thinking skills.
Education
Bachelor of Science - Education
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Attention to detail
Customer relations
Issue resolution
Records management
Workforce management
Systems and software expertise
Team leadership
Timeline
Assistant Store Manager
Kohls Department Store
09.1999 - 09.2026Read More
Assistant Store Manager
Mervyns Dept
01.1996 - 09.1999Read More
Elementary Teacher
Eau Claire Area School District
08.1992 - 06.1996Read More
University of Wisconsin, Eau Claire
Bachelor of Science from Education
Read More