
Detail-oriented professional with extensive experience in customer service and billing resolution. Able to problem-solve and make decisions while managing time effectively and maintaining high-quality standards
Research payment history and process payments for our clients.
Contact vendors on behalf of our clients to resolve any billing issues.
Work independently to complete all billing exceptions in a timely manner.
Document errors in order to improve as a team and provide high quality service for our clients.
Assist customers with choosing mats and frames that complement their artwork.
Write quotes and process work orders for our customers.
Ensure all measurements are accurate before placing orders to avoid delays.
Utilize framing machinery to dry mount artwork and cut mats/glass.
Assemble frames within tight deadlines while providing high quality work.
Process prescription orders and handle refill requests.
Filled prescriptions, verifying quantity and label accuracy to ensure patient safety.
Contact insurance companies and doctors' offices when necessary.
Provide excellent customer service and ensure our patients' medical and personal information is always up-to-date.
Customer Service
Problem-Solving
Billing Accuracy
Time Management