Amy Westfall

• Facilitated communication between deaf/hard-of-hearing students and educators in classroom settings.
• Interpreted instructional content, ensuring accurate conveyance of information during lessons and assessments.
• Collaborated with teachers to adapt lesson plans for accessibility and inclusivity.
• Enhanced student participation by employing various interpreting techniques tailored to individual needs.
• Evaluated interpreting methods regularly, implementing improvements for enhanced clarity and understanding.
• Educated fellow students and teachers on protocols and strategies of effective communication skills with hearing-impaired students.
• Collaborated with teachers to adapt lesson plans for deaf or hard-of-hearing students, ensuring accessibility and understanding.
• Enhanced student comprehension by utilizing visual aids and real-world examples during interpreting sessions.
• Researched signs to provide meaningful messages to facilitate personal connection.
• Adapted materials and instruction tools to meet needs of deaf or hard of hearing students.
• Reviewed classroom material in advance to convey clear and accurate translation.
• Maintained strict adherence to confidentiality standards while working with sensitive student information.
• Promoted a positive learning atmosphere by fostering respectful relationships among diverse groups of learners in the classroom community.
• Worked closely with special education teams to monitor student progress toward IEP goals and make necessary adjustments to support services.
• Facilitated clear communication between school staff, families, and outside agencies to ensure comprehensive support for deaf or hard-of-hearing students.

• Processed customer transactions efficiently using cash register and point-of-sale systems.
• Maintained accurate cash drawer, ensuring proper balance at end of shifts.
• Implemented best practices for maintaining a clean and organized checkout area.
• Resolved customer complaints effectively, fostering positive relationships and repeat business.
• Greeted customers entering field and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash and checks.
• Built relationships with customers to encourage repeat business.
• Developed rapport and fostered customer loyalty by offering personalized service.

• Mentored new interpreters, providing guidance on best practices and effective strategies.
• Developed individualized communication strategies to support diverse learning styles among students.

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• Utilized team interpreting strategies when needed, collaborating effectively with other interpreters to provide seamless service delivery.
• Adapted interpreting styles as needed to accommodate various age groups, subject matter, and language preferences of individual students.
• Communicated with clients to understand interpreting needs and provide best service possible.
• Maintained message content, tone, and emotion as closely as possible.
• Collaborated with other interpreters to cross-check accuracy of interpretations.
• Prepared for interpreting tasks by researching and gathering information about tasks beforehand.