Amy Whitacre
Navarre,FL
Summary
Fifteen years of extensive program management and training experience serving Total Force population as part of U.S. Department of Defense bringing significant leadership, training, and instructional experience gained as a veteran, educator, trainer, coach and mentor to the table. Experienced with various aspects of eLearning, to include web-based training, computer-based training, information communication technologies (ICTs), and instructor-led training as both a user, developer, and instructor.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Military & Family Program Manager
Department Of The Air Force, Special Operations Command
Eglin AFB, FL
05.2014 - Current
- Energized team player who took the helm over various programs servicing a combined Department of Defense population
of over 17,600 customers and energized productivity while ensuring alignment of all programs with current Air Force and
DoD Instructions. Wisely drew upon exceptional expertise in customer service, client/program management,
training/development, and interpersonal skills to continuously enhance mission readiness.
- Approving official for M&FRC budget of $42k: oversaw and approved execution of budget and government purchase card items along with prioritizing requests for marketing, on- and off-base events, training, etc., and developing the next fiscal year proposals.
- Increased completion of required military training by 70% by applying instructional design techniques, technical writing, and editing skills with WordPress software to create online environments housing mandatory benchmark trainings that were published to MilSuite and available to 10,000+ Air Force personnel.
- Disbursed over $1.83M in emergency financial aid in response to Hurricane Michael in 2018 and provided training to 8 additional personnel to maximize availability of case workers/check signers to meet caseload demands.
*As a result of those efforts, I was awarded the Category II Civilian of the 4th Quarter Award for both 96 FSS/FSH and
96 MSG Squadrons.
- Maintained a consistent 98% compliance rate – Monthly VOW reporting for FY22 was 98% overall, exceeding the Air Force wide benchmark set at 96%. Controlled manpower loss roster to track 1,000+ transition-eligible members each quarter to verify status with a 97% completion rate.
Online Adjunct Instructor
Eton University
Irvine, CA
03.2016 - 07.2019
- Maintain an equitable plan and measurement system of student evaluation and achievement based on sound practices
and the standards of the occupation. Work with dean of studies through detailed process of obtaining approval to operate
as an online university based in California, as per the Bureau for Private Postsecondary Education (BPPE).
- Well-versed in learning principles, teaching/training methodologies (traditional and online), and learning management systems. Extensive on-the-job experience working with Web and computer-based design and instruction, instructor-led and blended training, interactive courseware, and related technical training.
- Created syllabi and standards of evaluation and grading for 15 Master of Education level courses. Served as single point of contact to critique 17 textbooks selected by university for inclusion and created all online course materials based on subject matter.
- Over a one-year period, worked with liaison to complete BPPE application which included gathering research data to show benefit of programs offered, detailed description of 24 classes, coordinating workman’s comp insurance policies, and collaborating with accountant for completion of detailed financial analysis.
- Develop, review, and revise instructional materials needed to provide students with the opportunity to develop
appropriate skills, technical knowledge, and the ability to interpret and use the knowledge in successful and gainful employment along with providing one-on-one tutoring for students to assist in preparing publication submissions, research work, and other academic endeavors. Personally mentored 8 masters level degree
students by providing critical feedback on thesis submissions.
Air Traffic Controller
Department Of The Navy
NAS Meridian, MS
12.2007 - 12.2013
- Developed training procedures and processes to meet substantial instruction and proficiency demands. Right fitted each crew by capitalizing on all trainee talents and skills and managed crew relations including performance management, proficiency training, team satisfaction and conflict resolution as well as weekly scheduling and recruitment for training positions.
- Designed and implemented changes to the training programs in compliance with FAA requirements ensuring a 95% success rate. Increased overall trainee qualification scores by 75% and decreased training time by 45% resulting in higher qualified controllers in a shorter amount of time.
- Managed formal training plans and records for crew of 12 and plotted their qualification sequence. Increased prior poor evaluation results 90% by creating new testing procedures for each position. Instrumental in the successful certification of 12 Flight Planning personnel (5 were supervisory qualifications), 5 radar ground
controllers, 3 tower ground controllers, 6 tower clearance delivery personnel, 4 radar supervisors, and 3 ODO/airfield managers.
- Served as training petty officer and assistant career counselor. Used training records to determine personnel for special career development courses and programs. Conducted yearly individual and group career development boards to enhance training and education for 42 Sailors.
Education
Ph.D. - Education
Liberty University
Lynchburg, VAPh.D. - E-Learning/Instructional Design
Northcentral University
San Diego, CAMaster of Arts - Human Services
Liberty University
Lynchburg, VA05.2014
Master of Arts - Education
Liberty University
Lynchburg, VA08.2013
Bachelor of Arts - Psychology
Thomas Edison State University
Trenton, NJ06.2012
Skills
- Cost Management
- Organizational Performance
- Community Outreach
- Financial Analysis
- Presentation Creation and Delivery
- Team Management
- Program Reviews
- Budget Preparation
- Virtual Learning Management
- Orientation and Onboarding
- Materials Organization
- Course Materials Development
- Training Method Development
- Training Program Design
- Multimedia Development
Certification
Certified Financial Education Instructor, 2021
Accredited Financial Counselor®, 2021
Notary Public, 2019
Master Resiliency Trainer, 2018
Life Coach, 2017
Certified Personal Financial Counselor, 2015
Software Skills
Proficient in Microsoft Office Suite: Word/Excel/PowerPoint/Publisher/Outlook/Teams, Blackboard, SafeAssign, Internet Explorer, Google Workspace, WordPress, and Zoom
Intermediate level of knowledge in HTML, CSS, Lectora, SCORM, SharePoint, Camtasia, Articulate, PowToons, and Adobe Suite
Timeline
Online Adjunct Instructor
Eton University
03.2016 - 07.2019
Military & Family Program Manager
Department Of The Air Force, Special Operations Command
05.2014 - Current
Air Traffic Controller
Department Of The Navy
12.2007 - 12.2013
Ph.D. - Education
Liberty University
Ph.D. - E-Learning/Instructional Design
Northcentral University
Master of Arts - Human Services
Liberty University
Master of Arts - Education
Liberty University
Bachelor of Arts - Psychology
Thomas Edison State University