Summary
Overview
Work History
Skills
Timeline
CustomerServiceRepresentative

Amy Widmer

Beaverton,OR

Summary

Dynamic Billing Specialist with proven expertise at Oregon Sleep Associates in resolving billing discrepancies and enhancing system accuracy. Skilled in claims processing and customer service, I excel in multitasking and relationship building, ensuring timely collections and patient satisfaction. Committed to maintaining HIPAA compliance while delivering exceptional results in a fast-paced environment.

Overview

10
10
years of professional experience

Work History

Billing Specialist

Oregon Sleep Associates
01.2015 - Current
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Verify claim information is accurate before submitting claims.
  • Prepared itemized statements and bills.
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Worked with multiple departments to check proper billing information.
  • Monitored outstanding invoices and performed collections duties.
  • Collaborated with patients to resolve disputes.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.
  • Handled account payments and provided information regarding outstanding balances.
  • Utilized various software programs to process patient payments.
  • Maintained accurate records of patients payments.
  • Responded to patient concerns and questions on daily basis.

Skills

  • Business operations support
  • Payment posting
  • Statement processing
  • Collections management
  • Account reconciliation
  • Multitasking and organization
  • Collections
  • Claims processing
  • Billing best practices
  • Billing systems and software
  • Conflict resolution
  • Collection practices
  • Attention to detail
  • Decision-making
  • Research and due diligence
  • Data entry proficiency
  • Claim submission
  • Medical billing and collections
  • HIPAA compliance
  • Customer service
  • Insurance verification
  • Verbal and written communication
  • Relationship building
  • Insurance confirmation
  • Problem-solving

Timeline

Billing Specialist

Oregon Sleep Associates
01.2015 - Current
Amy Widmer