Amy Wiedenhoft
Lemon Grove,CA
Summary
Upbeat, customer-focused Sales Associate with 25 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Driven Optical Sales Associate with 4 years of optical experience and working knowledge of current optical theory and practices. Works closely with doctors and clinic staff to create welcoming environment for patients. Interprets prescriptions, conducts patient visual needs assessments and recommends frames and lenses to support growth of busy optical shop.
Overview
4
4
years of professional experience
Work History
Apprentice Optician/Retail Sales Associate
Luxottica Target Optical
San Diego, CA
03.2022 - Current
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Measured pupillary distance, ocular center, segment heights and frame-specific distances in order to properly fill out eyeglasses orders.
- Listened to patient desires and took into account facial features when recommending frame options.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Performed administrative tasks such as filing paperwork and scheduling appointments.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
Apprentice Optician
The Unopotical
San Diego, CA
09.2020 - 03.2022
- Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
- Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
- Listened to patient desires and took into account facial features when recommending frame options.
- Recommended specific lenses, coatings and frames to suit individual client needs.
- Pulled patient insurance information, placed corrective lenses orders and checked patients in and out of appointments.
- Helped clients select frames meeting individual needs, flattering facial styles and appropriate for eye measurements and optical prescriptions.
Vitamins Manager
Sprouts Farmers Market Inc, Grocery
San Diego, CA
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Delegated daily tasks to team members to optimize group productivity.
- Assisted customers with selecting appropriate vitamins based on their individual needs.
Education
Pharmacy Technician License -
UEI College SanDiego
San Diego, CA08.2001
High School Diploma -
Point Loma High School
San Diego, CA06.1990
Skills
- Supervision
- Critical thinking
- Training & Development
- Team management
- Basic math
- People skills
- Friendly, positive attitude
- Organization
- Multitasking
- Leadership
- Active listening
- Problem resolution
- Planning
- Communication
- Organizational skills
- Computer skills
- Clerical
- Relationship building
- Data Management
- Working collaboratively
Timeline
Apprentice Optician/Retail Sales Associate
Luxottica Target Optical
03.2022 - Current
Apprentice Optician
The Unopotical
09.2020 - 03.2022
Vitamins Manager
Sprouts Farmers Market Inc, Grocery
Pharmacy Technician License -
UEI College SanDiego
High School Diploma -
Point Loma High School
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