Amy Williams
Columbus
Summary
Dynamic Sales Associate Manager with a proven track record at World Market, excelling in customer engagement and leadership development. Skilled in managing teams and achieving sales goals through effective relationship building and visual merchandising. Recognized for enhancing store performance and fostering a motivated workforce to drive revenue growth.
Overview
10
10
years of professional experience
Work History
Sales Associate Manager
World Market
11.2023 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases, credit was my strong point.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Trained and developed new employees for ease of transition into team.
Sales Associate Manager
Express Clothing
10.2015 - 03.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Built relationships with customers to encourage repeat business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Education
No Degree - Communications
Columbus State Community College
Columbus, OHSkills
- Managing
- Customer engagement
- Goal setting
- Staff Recruitment
- Visual merchandising
- Sales performance reporting
- Store operations
- Leadership development
Timeline
Sales Associate Manager
World Market
11.2023 - Current
Sales Associate Manager
Express Clothing
10.2015 - 03.2020
No Degree - Communications
Columbus State Community College
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