Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Woodford

Akron

Summary

Dynamic and results-oriented professional with over 7 years of experience in guest relations within the service industry. Recognized for a positive attitude and exceptional adaptability, consistently excelling in every role while embracing new challenges. A strong commitment to delivering 100% effort ensures high-quality service and satisfaction. Passionate about teamwork and collaboration, fostering an environment where collective goals are achieved effectively.

Overview

7
7
years of professional experience

Work History

Car Sales Associate

Hall Ford and Hyundai
Elizabeth City, NC
01.2025 - 04.2026
  • Established rapport with customers to understand needs and recommend suitable vehicles.
  • Conducted in-depth product demonstrations, highlighting vehicle features and benefits to enhance sales opportunities.
  • Collaborated with finance team to facilitate smooth transaction processes for customers.
  • Maintained up-to-date knowledge of inventory and market trends to provide informed recommendations.
  • Trained new associates on sales techniques, product knowledge, and customer service best practices.
  • Utilized CRM tools to track leads, manage follow-ups, and effectively build client pipelines.
  • 1310 N Road St, Elizabeth City, NC, 27909
  • Phone Number (877) 475-0723
  • General Manager - David Shope (252) 267-7652

General Sales Mangers - Steve Evans, Matt Sonett

Server

Monteros
Elizabeth City, NC
07.2023 - 01.2025
  • Provided excellent customer service to ensure satisfaction.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Phone Number (252)-331-1067
  • Email Eatatmonteros@gmail.com
  • Manager Andy Montero (252)-339-7387

Server

3rd and Hollywood
Columbus, OH
08.2022 - 06.2023
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Prepared drinks according to standard recipes.
  • Assisted in training new bartenders.
  • Worked private events bartending.
  • Phone Number (614)-488-0303
  • Email Info@thirdandhollywood.com
  • Manager Alisha Humphery (734)-323-9570

Front of House Team Member

City Barbeque
Columbus, OH
09.2019 - 07.2022
  • Head trainer for front of house and back of house employees.
  • Trainer for future managers and employees going to new locations.
  • Operated cash registers accurately and efficiently processed payments from customers.
  • Tracked inventory levels for food supplies and beverages.
  • Ensured compliance with health safety regulations in the restaurant setting.
  • Phone Number (614)-583-0998
  • Email Info@citybbq.com
  • Manager Shea Huff (614)-507-9347

Education

Associate of Business Administration -

College of The Albemarle
Elizabeth City, NC

Some College (No Degree) - Biology

University of Akron
Akron, OH

EMT/Paramedic - Emergency Medical Services

Columbus State Community College
Columbus, OH
05-2022

Skills

  • Team Collaboration
  • Training and Mentoring
  • Managing
  • Guest Relations Management
  • Guest Relations
  • Customer Service
  • Client Engagement
  • Goal oriented

Timeline

Car Sales Associate

Hall Ford and Hyundai
01.2025 - 04.2026

Server

Monteros
07.2023 - 01.2025

Server

3rd and Hollywood
08.2022 - 06.2023

Front of House Team Member

City Barbeque
09.2019 - 07.2022

Some College (No Degree) - Biology

University of Akron

EMT/Paramedic - Emergency Medical Services

Columbus State Community College

Associate of Business Administration -

College of The Albemarle