Lizette Guzman
Denver,CO
Summary
Dynamic sales associate with proven expertise at Autonation Chevrolet North, excelling in customer service and relationship building. Skilled in paperwork preparation and effective communication, I consistently enhance client satisfaction and drive sales success. Bilingual in Spanish and English, I thrive in collaborative environments, ensuring seamless operations and positive customer experiences.
Overview
6
6
years of professional experience
Work History
Car Sales Associate
Autonation Chevrolet North
Denver, Co
05.2025 - Current
- Demonstrated car features and explained benefits to potential buyers.
- Assisted in coordinating delivery of vehicles to customers.
- Ensured all customer inquiries were promptly responded to in a courteous manner.
- Prepared paperwork such as contracts and purchase agreements for customer signatures.
- Developed relationships with clients through follow-up calls and emails after sale was completed.
- Performed basic administrative duties such as filing documents, updating records and maintaining inventory logs.
- Greeted customers, answered questions and provided information about cars.
- Met incoming customers at door to guide through showroom and sales lot.
- Oversaw customer test drives and demonstrated standard and optional features.
Dietary Assistant
Swedish Hospital
Englewood, CO
08.2024 - 05.2025
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
- Responded promptly to customer complaints or requests in a professional manner.
- Maintained inventory levels of all kitchen supplies and reported any shortages to supervisor promptly.
- Performed daily cleaning duties including washing dishes, sweeping floors, sanitizing surfaces and emptying garbage cans.
- Worked closely with team members to update cleaning protocols and increase aide efficiency.
- Delivered snacks to nurse station for distribution to specific residents.
Dental Assistant
Charisma Dental
Lakewood, CO
01.2024 - 06.2024
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Sterilized instruments according to established guidelines and protocols.
- Ordered supplies necessary for daily operations of the practice.
Team Member
Urban Air
Westminster, CO
04.2019 - 05.2022
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Greeted customers upon entering the store with friendly demeanor.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to achieve daily goals.
- Identified opportunities for process improvements within the department.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Provided customer service support to ensure satisfaction.
- Collaborated with team members to maximize productivity and efficiency.
Education
High School Diploma -
Emily Griffith Technical College
Denver, CO06-2024
Skills
- Sales techniques
- Product knowledge
- Customer service
- Paperwork preparation
- Relationship building
- Team collaboration
- Time management
- Problem solving
- Follow-up strategies
- Goal oriented
- Test drives
- Effective communication
- Task prioritization
- Positive attitude
- Teamwork and collaboration
- Safety
- FLUENT IN Spanish
- FLUENT IN English
- Computer skills
- Flexible schedule
- Verbal and written communication
- Data entry
- Workplace safety
Timeline
Car Sales Associate
Autonation Chevrolet North
05.2025 - Current
Dietary Assistant
Swedish Hospital
08.2024 - 05.2025
Dental Assistant
Charisma Dental
01.2024 - 06.2024
Team Member
Urban Air
04.2019 - 05.2022
High School Diploma -
Emily Griffith Technical College
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