Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karla R. Santana

Woodbridge,VA

Summary

I am a dedicated, organized, and methodical individual. I have exceptional interpersonal skills, am a great team player, and am proactive to learn and develop new skills. I am reliable, dependable, and often seek new responsibilities within a wide range of employment areas. I have a dynamic approach to work while getting things done with a positive attitude. I am decisive and identify opportunities to improve any organization and processes I support. I am bilingual (Spanish) and acquired my graduate level education (Law, 2014) in Venezuela. I have years of experience in sales and customer service, and am looking for a position that successfully utilizes my professional and interpersonal skills.

Overview

10
10
years of professional experience

Work History

Car Sales Associate

Autobahn Woodbridge
06.2024 - Current


  • Utilize years of sales experience and customer service
  • Significant sales experience supporting Latino community
  • Report to morning sales meeting
  • Utilize marketing department to reach out to new and former customers
  • Intercept customers to initiate sales assistance
  • Offer tours of year's new vehicles and dealership amenities
  • Identify customer needs through communication
  • Offer alternative options to customers based on information gathered
  • Assist qualified customers with test drives
  • Consult with the Sales Manager during the sales process and financial transactions
  • Marketing of Vehicles via television/social media commercials

Car Sales Associate

Koons Arlington Toyota
01.2022 - 01.2023

(See Description Above)

Car Sales Associate

Executive Auto
01.2017 - 01.2019

(See Description Above)

Social Media Manager

Mary Kay Online
01.2015 - 01.2017
  • Helped clients identify which products suit their skin types
  • Managed and organized meeting and appointments
  • Controlled access to the manager/executive organizing beauty sessions events
  • Typed, compiled, and prepared reports, presentations, and correspondences
  • Sold beauty products
  • Scheduled appointments
  • Helped set up the key makeup artist's workstation
  • Prepared clients
  • Back-up makeup artist
  • Managed and maintained social media

Education

J.D. - Law

Universidad Bicentenaria De Aragua
Aragua, Venezuela
01.2014

Skills

  • Bilingual (Spanish)
  • Leadership
  • Communication
  • Organization
  • Sales
  • Sales Training
  • Customer Service/Assistance
  • Product Recommendations
  • Staff Mentoring
  • Product Knowledge
  • Negotiation
  • Closing Techniques
  • Sales Software
  • POS Systems
  • Security Monitoring
  • Cash Drawer Balancing
  • Cash Management
  • Ordering and Stocking
  • Scanner Operations
  • Payment processing
  • Credit and Cash Transactions

Timeline

Car Sales Associate

Autobahn Woodbridge
06.2024 - Current

Car Sales Associate

Koons Arlington Toyota
01.2022 - 01.2023

Car Sales Associate

Executive Auto
01.2017 - 01.2019

Social Media Manager

Mary Kay Online
01.2015 - 01.2017

J.D. - Law

Universidad Bicentenaria De Aragua
Karla R. Santana