Guadalupe Garcia
Orange,CA
Summary
Diligent professional with over 10 years of experience with a proven knowledge of overall office operations, confidential correspondence, and executive support. Aiming to leverage these skills to successfully fill the administrative position at a reputable company.
Overview
9
9
years of professional experience
Work History
Car Sales
Buena Park Nissan
10.2018 - 03.2019
- Met customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of outbound calls, approximately 80-100, while maintaining a professional demeanor under pressure.
Intake Specialist
Public Law Center
09.2011 - 06.2015
- Interviewed benefits recipients at specified intervals to certify their eligibility for continuing legal services, up to 10 per session.
- Interpreted, translated and explained information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
- Provided applicants with assistance in completing application forms such as those for court filings and compensation claims.
- Interpreter for clients and attorneys during meetings with opposing counsel, telephonic conference calls, and court hearings.
- Increased client satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Answered about 6 phone calls per hour and provided new clients with required paperwork to initiate services.
Legal Assistant
Law Office of Sheny Gutierrez
08.2010 - 09.2011
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations for private practice attorney.
- Handled scheduling, affidavits or other documents, such as legal correspondence, deadlines, motions and other important dates.
- Organized and maintained files in paper or electronic filing system and prepare for trials.
- Managed legal documents, including briefs, pleadings, appeals, wills, contracts, and real estate closing statements.
- File pleadings with court clerk.
Education
No Degree - Real Estate
Real Estate Express
OnlineSome College (No Degree) - General Studies
Santa Ana College (SAC)
Santa Ana, CASkills
- Bilingual (Spanish)
- Marketing
- Research
- Excellent time management
- Leadership
- Exceptional communication
- Organization
- Strong work ethic
- Teamwork
References
References available upon request.
Timeline
Car Sales
Buena Park Nissan
10.2018 - 03.2019
Intake Specialist
Public Law Center
09.2011 - 06.2015
Legal Assistant
Law Office of Sheny Gutierrez
08.2010 - 09.2011
No Degree - Real Estate
Real Estate Express
Some College (No Degree) - General Studies
Santa Ana College (SAC)
Similar Profiles
Fernando JuarezFernando Juarez
Used Car Director at Hgreg Buena Park NissanUsed Car Director at Hgreg Buena Park Nissan
NOEL CORTEZNOEL CORTEZ
Automotive Finance Manager at HGREG NISSAN OF BUENA PARKAutomotive Finance Manager at HGREG NISSAN OF BUENA PARK
Marco Velarde Jr.Marco Velarde Jr.
Substitute Special Needs Assistant at Buena Park School DistrictSubstitute Special Needs Assistant at Buena Park School District