Amy Wilson
Ruther Glen,VA
Summary
Received award for Employee of the Year from Bowling Green Health and Rehabilitation
Received Employee of the year award from Kings Dominion
Graduated with Honors from Centura College
Overview
11
11
years of professional experience
1
1
Certification
Work History
Helper
Henrico Public Utilities
Glen Allen, VA
04.2025 - Current
- Operated tools for maintenance and repair of utility infrastructure.
- Conducted routine maintenance inspections to ensure compliance with safety standards.
- Performed repairs on facility equipment, enhancing operational efficiency and minimizing downtime.
- Assisted in maintaining cleanliness and functionality of common areas, promoting resident comfort.
- Collaborated with team members to address maintenance requests promptly and effectively.
- Replaced worn or damaged parts to restore equipment functionality.
- Ensured that Waste water and Water stations were functioning properly
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Nursing Assistant
Bowling Green Health & Rehab
Richmond, VA
01.2015 - Current
- Ensured patients performed activities of daily living
- Vitals, Charting, explaining hygiene, interacted with various patients
Maintenance Director
Commonwealth Senior Living
Stafford, VA
05.2024 - 04.2025
- Oversaw maintenance operations, ensuring optimal facility functionality and safety compliance.
- Developed and implemented preventive maintenance programs to enhance equipment reliability.
- Coordinated vendor relationships for timely procurement of supplies and services.
- Trained and mentored maintenance staff, promoting skill development and operational efficiency.
- Analyzed maintenance workflows, identifying areas for process improvements and cost reductions.
- Managed emergency response protocols, minimizing downtime during critical incidents.
- Improved facility efficiency by implementing preventative maintenance programs and coordinating repair projects.
- Implemented emergency response plans and procedures for facility-related incidents, ensuring a swift and coordinated approach to minimize impact.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Implemented energy-efficient solutions throughout facilities, resulting in cost savings and a reduced environmental impact.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Organized routine staff meetings to discuss current projects, address concerns, and foster open communication among team members.
- Supervised safety, prevention and fire protection programs.
- Established clear procedures for handling repairs, planning maintenance and completing building updates.
- Developed and implemented building operations and maintenance policies.
- Managed outsourcing contracts for specialized services when necessary while continually monitoring quality control measures.
- Established strong vendor relationships to secure quality products and services at competitive prices, reducing overall expenses.
- Built a positive work culture through consistent employee recognition programs highlighting exceptional performance.
- Collaborated with other department heads to identify areas for improvement in facility management and create long-term plans for success.
Maintenance Director
Cambridge Gardens
Spotsylvania, VA
10.2023 - 05.2024
- Oversaw maintenance operations, ensuring compliance with safety standards and regulatory requirements.
- Developed and implemented preventive maintenance programs, enhancing equipment reliability and longevity.
- Managed vendor relationships, negotiating contracts for supplies and services to optimize costs.
- Trained and mentored maintenance staff, fostering skill development and team cohesion.
- Conducted regular inspections of facilities to identify repair needs and prioritize work orders effectively.
- Streamlined workflow processes, reducing downtime through efficient scheduling of maintenance tasks.
- Collaborated with management to establish budgetary guidelines for maintenance expenditures and resource allocation.
- Monitored building systems and directed preventive maintenance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Verified building areas were working optimally and kept clean.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Conducted thorough evaluations of staff performance, offering feedback and opportunities for professional growth within the maintenance department.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Enhanced safety within the workplace by conducting regular inspections, identifying hazards, and addressing issues promptly.
- Sourced outside contractors for special projects and oversaw bidding and selection processes.
- Supervised employee performance, preventive maintenance, and safety.
Area Manager
Kings Dominion Amusement Park
Doswell, VA
06.2021 - 10.2023
- Directed operational teams to deliver outstanding guest experiences throughout park attractions.
- Designed and executed comprehensive training programs to elevate staff performance.
- Enhanced daily operations through strategic resource allocation and scheduling optimization.
- Facilitated collaboration among cross-functional teams to drive the launch of new initiatives.
Maintenance Assistant
Bowling Green Health and Rehabilitation
Bowling Green, VA
05.2015 - 06.2021
- Maintain the structure of the building cosmetic or functional
- Schedule appointments and communicate with contractors ,administration, and staff
- Minor electrical repairs such as replace light switches wall receptacles and ballast.
- Lock out tag out safety
- Minor plumbing repairs
- Knowledge how Tels program works for work orders and PM
- Problem solver and trouble shooter
- Knowledgeable on how to use different hand tools and power tools to repair things
- Understand minor hvac and generator
- CPR Certified
- I have received several awards for employee of the month and one for employee of the year.
Education
Associate Degree of Science Medical Assistant - Clinical Program
Centura College
Chesterfield, VA12.2017
Skills
- Assisted in implementing active learning strategies to enhance student engagement Supported educators in developing interactive lesson plans Contributed to the evaluation of learning outcomes through feedback collection
- Assisted teams in completing projects by fostering open communication and collaboration Supported colleagues in achieving shared goals through cooperative efforts Contributed to a positive team environment by actively participating in group discussions
- Demonstrated meticulous attention to detail in all tasks
- Executed precise adherence to established protocols and guidelines
- Demonstrated exceptional communication skills to facilitate effective collaboration
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Executed heavy lifting tasks to ensure efficient material handling and workflow
- Established adaptable scheduling to accommodate diverse project needs
- Demonstrated consistent punctuality and reliability in all professional commitments
Certification
Certified Medical Assistant
Additional Information
Responsive and energetic recent graduate of a medical assisting program, highly motivated and ready to begin a career in day-to-day operational and provide clinical needs of a medical practice. Detail-oriented, problem solver and experienced with operational and basic nursing procedures.
Timeline
Helper
Henrico Public Utilities
04.2025 - Current
Maintenance Director
Commonwealth Senior Living
05.2024 - 04.2025
Maintenance Director
Cambridge Gardens
10.2023 - 05.2024
Area Manager
Kings Dominion Amusement Park
06.2021 - 10.2023
Maintenance Assistant
Bowling Green Health and Rehabilitation
05.2015 - 06.2021
Certified Nursing Assistant
Bowling Green Health & Rehab
01.2015 - Current
Associate Degree of Science Medical Assistant - Clinical Program
Centura College