Amy Winter
Lewiston,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Waitress
Cask And Cow
10.2020 - 04.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Dental Receptionist
O'Keefe Margaret E DDS
11.2019 - 05.2021
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
Hostess
Brickyard Brewing Company
10.2018 - 05.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Communicated with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy.
Sales Associate
Old Fort Niagara
07.2016 - 09.2018
- Took food orders and provided helpful suggestions and details.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Adhered to all safety and sanitation standards while preparing and serving food.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Skills
- Customer Service
- Team Collaboration
- Strong multitasking
- Patient Care
Timeline
Waitress
Cask And Cow
10.2020 - 04.2024
Dental Receptionist
O'Keefe Margaret E DDS
11.2019 - 05.2021
Hostess
Brickyard Brewing Company
10.2018 - 05.2020
Sales Associate
Old Fort Niagara
07.2016 - 09.2018