Summary
Overview
Work History
Education
Skills
Timeline
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Amy Winter

Lewiston

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Bartender

Wine on Third
07.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Waitress

Cask And Cow
10.2020 - 04.2024
  • Greeted guests in a timely and professional manner
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Dental Assistant/Receptionist

O’Keefe, Margaret E DDS
11.2019 - 05.2021
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Exposed, developed, and mounted dental X-rays.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Verified patient insurance eligibility and benefits.

Hostess

Brickyard Brewing Company
10.2018 - 05.2020
  • Greeted guests in a timely manner.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Completed daily side work and opening and closing duties without fail.

Sales Associate

Old Fort Niagara
07.2016 - 09.2018
  • Greeted customers with smile and provided helpful suggestions.
  • Provided information regarding promotions and menu items.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.

Education

Psychology

Niagara County Community College
Sanborn, NY

Lewiston Porter Senior High School
Youngstown, NY
06.2019

Skills

  • Customer Service
  • Creative Mixology
  • Food and Beverage Service
  • Attention to Detail
  • Dental Staff Assistance
  • Patient Care
  • Insurance Billing
  • Willingness to Learn

Timeline

Bartender

Wine on Third
07.2024 - Current

Bartender/Waitress

Cask And Cow
10.2020 - 04.2024

Dental Assistant/Receptionist

O’Keefe, Margaret E DDS
11.2019 - 05.2021

Hostess

Brickyard Brewing Company
10.2018 - 05.2020

Sales Associate

Old Fort Niagara
07.2016 - 09.2018

Psychology

Niagara County Community College

Lewiston Porter Senior High School

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Amy Winter