Amy Wirdzek
Nashville,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Preschool Floater and Substitute Teacher
St. Bartholomew's Preschool
Nashville, TN
08.2020 - Current
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Collaborated with other teachers to ensure student success.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Supported special needs students by providing individual instruction as needed.
- Developed creative learning strategies to engage all types of learners.
- Ensured that each student had access to appropriate materials and resources.
- Created an environment conducive to learning while managing challenging behaviors.
- Promoted a safe and secure atmosphere within the classroom setting.
Travel and Experience Advisor
Striker Travel Group
Nashville, TN
06.2016 - Current
- Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
- Organized flights, insurance, and accommodations for travelers according to their preferences.
- Assisted customers in selecting the best possible package with the least expense.
- Researched availability of airfare and hotel rooms using reservation systems.
- Prepared customized itineraries based on customer needs and preferences.
- Processed payments from clients via cash or credit cards.
- Suggested additional services such as car rentals or activities that would enhance a customer's trip.
- Handled customer complaints in a professional manner to ensure satisfaction with the service provided.
- Maintained up-to-date knowledge of airline regulations concerning ticketing procedures and restrictions.
- Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
- Collaborated with colleagues to stay abreast of changes in the industry related to new products or services offered by competitors.
- Created marketing materials showcasing vacation packages available for sale through the agency.
- Advised customers on necessary documents needed for international travel such as passport applications or visa requirements.
- Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
- Evaluated customer feedback forms following completion of trips; used data to improve quality of services offered.
- Planned special events such as honeymoons or destination weddings.
Executive Assistant to Vice President Marketing; Vice President, Interactive Marketing; Vice President, Strategic Relations
EMI Christian Music Group
01.2004 - 01.2007
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Maintained confidential records and files related to executive operations.
- Managed incoming correspondence, documents, reports, invoices, and reconciliations; Coordinated schedule and travel; handled expense reports; initiated special projects.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
Executive Assistant to VP A&R and General Manager
Forefront Records
Franklin , TN
01.2002 - 01.2004
- Coordinated schedule and travel, handled expense reports, initiated special projects; managed incoming correspondence, documents, reports, invoices, and reconciliations; liaison between artists and label.
- Assisted in organizing conferences, seminars and other events as directed by the executives.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
- Coordinated meeting and work schedules for staff teams and executives.
- Set up meeting and event logistics for senior management and updated calendars.
- Managed and tracked expenses to meet company budget requirements.
Education
B.A. Vocal Music Performance - Music Performance
Northwest Missouri State University
05.1997
Skills
- Well-versed in all Windows OS, Mac OS, Microsoft Word, PowerPoint and Excel
- Planning and Scheduling
- Written Communication
- Transcription
- Website Management
- Customer Service
- Excellent interpersonal skills, office etiquette and phone manners
- Records Management
- Activity Planning
- Compliance
- Travel Administration
References
References available upon request.
Timeline
Preschool Floater and Substitute Teacher
St. Bartholomew's Preschool
08.2020 - Current
Travel and Experience Advisor
Striker Travel Group
06.2016 - Current
Executive Assistant to Vice President Marketing; Vice President, Interactive Marketing; Vice President, Strategic Relations
EMI Christian Music Group
01.2004 - 01.2007
Executive Assistant to VP A&R and General Manager
Forefront Records
01.2002 - 01.2004
B.A. Vocal Music Performance - Music Performance
Northwest Missouri State University
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