Amy Yang
Fresno,CA
Summary
Dedicated customer service professional with bilingual proficiency in Hmong and English. Known for attention to detail, effective multitasking, and strong cash handling skills. Committed to enhancing client experiences and supporting team goals.
Overview
4
4
years of professional experience
Work History
WIC Clerk
Baby Shop
Clovis, California
10.2021 - 02.2023
- Assisted clients in selecting eligible food items according to guidelines.
- Handled customer inquiries with professionalism and efficiency in a retail setting.
- Answered questions from clients concerning program rules, regulations and benefits.
- Monitored inventory levels of WIC approved foods; reordered when needed.
Cashier
Qluv
Fresno, California
06.2019 - 03.2021
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of the checkout area.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06-2019
Skills
- Bilingual proficiency (Hmong & English)
- Cash management
- Teamwork
- Multitasking and organization
- Customer service
- Friendly, positive attitude
Timeline
WIC Clerk
Baby Shop
10.2021 - 02.2023
Cashier
Qluv
06.2019 - 03.2021
High School Diploma -
Sunnyside High School