Amy Zavala
Nampa,ID
Summary
Nail Technician and QC Technician with a proven track record at Nail Technician, excelling in customer service and nail art techniques. Expert in sanitation procedures and quality control, enhancing client satisfaction and product excellence. Known for meticulous attention to detail and time management, significantly expanded client base and improved production efficiency through innovative practices.
Overview
3
3
years of professional experience
Work History
Nail Technician
Nail Technican
10.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Kept tidy and organized area to comply with cleanliness standards.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Cleaned and sanitized tools and equipment before each client.
- Performed detailed trimming, filing and other nail services.
QC Technician
QC Technician
02.2022 - Current
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Enhanced production efficiency through meticulous monitoring of manufacturing processes and equipment calibration.
- Ensured compliance with industry standards by maintaining up-to-date knowledge of relevant regulations, guidelines, and best practices.
- Increased accuracy in testing results through regular maintenance and calibration of laboratory equipment.
- Minimized waste generation during testing procedures through proper handling of materials and efficient use of resources.
- Supported new product development initiatives by collaborating with R&D teams to conduct feasibility studies and develop specifications for quality control tests.
- Implemented lean principles within the QC department to optimize workflow and reduce turnaround times for test results.
- Provided training on QC procedures to new team members, ensuring consistency in application across the department.
- Maintained quality documentation and records for conformance with relevant standards.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
- Conducted data review and followed standard practices to find solutions.
Education
Nail License - Nail Technology
Salon Professional Academy
Nampa, ID04.2023
Skills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Acrylic nails
- Sanitation procedures
- Nail preparation
- Acrylic application
- Hand massage
- Manicure design
- Nail polish application
- Pedicures
- Manicure techniques
- Sanitation maintenance
- Callus removal
- Electric filing
- Foot massage
- Paraffin treatments
- Buffing techniques
- Exfoliation treatments
- Acrylic sculpting
- Nail treatment
- Cuticle care
- Manicure
- Tool and surface sanitation
- Pedicure
- Nail designs
- Nail care and shaping
Languages
Spanish
Native or Bilingual
Timeline
Nail Technician
Nail Technican
10.2024 - Current
QC Technician
QC Technician
02.2022 - Current
Nail License - Nail Technology
Salon Professional Academy
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