Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Amy Zwart

Stone Lake,WI

Summary

Adept at driving operational efficiency and fostering teamwork, I excelled at UPS by building strong relationships within the company, my employees and vendors. I fostered an open door policy which optimized fleet performance with employee inclusion. My leadership not only improved communication across all levels but also ensured compliance with safety regulations, showcasing my problem-solving abilities and commitment to excellence.

Overview

16
16
years of professional experience

Work History

Operations Management Specialist/Data Manager

UPS
Rice Lake, WI
12.2008
  • Addressed employee concerns promptly while fostering an inclusive team environment that promoted open communication among staff.
  • Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
  • Maintained all UPS data systems inline with federally regulated and secure USPS data.
  • Ensured compliance with industry standards and regulatory requirements through diligent monitoring of policies, procedures, and documentation.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Troubleshot technical issues efficiently under pressure; provided prompt and knowledgeable support to endusers.

Automotive Fleet Supervisor-Extended Centers

UPS
Wisconsin
09.2016 - 09.2024
  • Addressed employee concerns promptly while fostering an inclusive team environment that promoted open communication among staff members.
  • Evaluated vendor proposals critically to select the most appropriate partners for outsourced fleet services without compromising on quality or budget constraints.
  • Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
  • Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
  • Managed budgets and expenses to maintain cost control within the department.
  • Oversaw inventory management of parts and supplies necessary for maintaining optimal functioning of the entire vehicle fleet.
  • Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
  • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
  • Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
  • Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
  • Maintained safe work environment and compliance with OSHA standards and State Environmental regulations.
  • Oversaw preventive maintenance and scheduled repairs to maximize vehicle and equipment performance.

Education

Radiology

Lake Superior College
Duluth, MN

Nursing

University of Wisconsin
Superior, WI

Certification - Medical Assistance

Wisconsin Indianhead Technical College
Rice Lake, WI

Biology/Business

Calvin College
Grand Rapids, MI

Biology/Spanish -

IUPUI (Indiana University/Purdue University)
Indianapolis, IN

Skills

  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making
  • Staff training/development
  • Professionalism

Accomplishments

  • Successfully managed 10-15 automotive technicians in numerous locations throughout Northwest Wisconsin.
  • Master certified Safety Driving Instructor
  • Attended Automotive Management Academy

Timeline

Automotive Fleet Supervisor-Extended Centers

UPS
09.2016 - 09.2024

Operations Management Specialist/Data Manager

UPS
12.2008

Radiology

Lake Superior College

Nursing

University of Wisconsin

Certification - Medical Assistance

Wisconsin Indianhead Technical College

Biology/Business

Calvin College

Biology/Spanish -

IUPUI (Indiana University/Purdue University)
Amy Zwart