Amya Artis
Grand Rapids,MI
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
Grand Rapids, MI
04.2024 - 08.2024
- Delivered packages to customer doorsteps.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Customer Service Cashier
Goodwill Inc
Grand Rapids, MI
06.2023 - 04.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Enhanced customer experience by providing prompt and accurate transactions.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Education
Bachelors In Science - Biochemistry
Michigan State University
East Lansing, MIHigh School Diploma -
Northview High School
Grand Rapids, MI05.2024
High School Diploma - Medical Assistance
Kent Career Technical Center(KCTC)
Grand Rapids, MI05.2024
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Problem-solving
- Medical terminology
- Patient care
Certification
• Certified Medical Assistant
• CPR certified
Timeline
Delivery Driver
DoorDash
04.2024 - 08.2024
Customer Service Cashier
Goodwill Inc
06.2023 - 04.2024
Bachelors In Science - Biochemistry
Michigan State University
High School Diploma -
Northview High School
High School Diploma - Medical Assistance
Kent Career Technical Center(KCTC)