Amya Burton
Clearfield,United States
Summary
Customer service representative who is highly motivated, reliable, and a quick learner. Looking for a challenging entry level position that allows me to a build rapport and a relationships with customers. To expand my customer service skills and contribute to the goals of an outstanding company.
Overview
3
3
years of professional experience
Work History
Runner
Smith Optics
03.2023 - Current
- Put products into containers and prepare them for shipment by weighing, labelling and recording information about each package
- Prepare carts for all cells ensuring they have proper materials for the day
- Provide materials when cells call for assistance
- Enter data for all pallets to be put in for inventory
- Responsible to relocate pallets when needed
- Print all labels for the day
- Package sunglasses and ensure they are ready for shipping
Customer Service
Standard Optical
09.2022 - 12.2022
- I greeted patients and checked them in for appointments
- Assisted patients to help find new glasses
- Repaired and adjusted glasses for patients
- Looked up their insurance imformation to find out insurance coverage
- Provided exceptional customer service
- Helped patients find the best glasses for face, shape, and style
- Reliable and works well with others
- Warehouse
Kit Shipper
09.2021 - 11.2021
- Processed and packaged items for shipment and receiving incoming merchandise for warehouse storage
- Packed parts in shipping boxes, processed mailing labels and shipped documents making sure all orders have been filled correctly
- Able to work independently and within a team
- Strong sense of time organization and urgency
- Customer service
- Texas Roadhouse2021
Cook
Texas Roadhouse
03.2021 - 05.2021
- Maintained kitchen cleanliness, organization and preparing food using clients indications
- Cooked, cleaned, and assisted other cooks and staff
- Delivered food in a fast paced enviroment
- Prepared ingredients to the restaurant menu and followed food health and safety procedures.
Cashier
Firehouse
10.2020 - 12.2020
- Cook
- Responsible cash handling , restocked merchandise and helped customers locate products
- History of keeping work area clean, neat and professionally arranged
- Dedicated to reslove issues, answering customer questions and ringing up customers
- Incharge of cashing tills out before and after my shift
- Built customer rapport with loyal customers.
Education
Certificate - Graphic Design
Ogden-Weber Applied Technology College
Ogden, UT09.2021
High School Diploma -
Clearfield High
05.2021
Skills
- Billing Procedures
- Outbound Calls
- Process Transactions
- Customer Satisfaction
- Customer Interaction
- Understanding Customer Needs
Timeline
Runner
Smith Optics
03.2023 - Current
Customer Service
Standard Optical
09.2022 - 12.2022
Kit Shipper
09.2021 - 11.2021
Cook
Texas Roadhouse
03.2021 - 05.2021
Cashier
Firehouse
10.2020 - 12.2020
Certificate - Graphic Design
Ogden-Weber Applied Technology College
High School Diploma -
Clearfield High
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