Amya Holloman
Virginia Beach,VA
Summary
Dynamic sales professional with over 3 years of experience in building strong client relationships and delivering exceptional service. Proven expertise in lead generation, sales presentations, and closing high-value deals, contributing to increased customer loyalty across the organization. Proficient in utilizing CRM systems such as Elead and Drivecentric to enhance sales processes and drive results.
Overview
3
3
years of professional experience
Work History
Elite Product Specialist
Checkered Flag Motor Car Company
Virginia Beach, VA
01.2023 - Current
- Assisted sales team in developing product knowledge training materials.
- Responded to customer inquiries regarding product specifications and availability.
- Conducted product demonstrations for customers to highlight features and benefits.
- Maintained up-to-date knowledge of automotive trends and competitor offerings.
- Trained new specialists to present company products or services.
- Analyzed customer feedback to improve product design and performance.
- Gathered data from surveys on customer satisfaction with current products.
- Managed customer financing options for vehicle purchases and leases.
- Developed relationships with banks and financial institutions for favorable loan terms.
- Educated customers on financing products, terms, and payment options available.
- Trained new staff on finance department policies and documentation procedures.
- Reviewed contracts for accuracy prior to signing by customers.
- Negotiated loan terms and conditions with banks, credit unions, and other lending institutions.
- Utilized financial software and systems to streamline operations and enhance efficiency.
- Fostered a culture of transparency and honesty in all financial dealings to build trust with customers and colleagues.
Education
Associate of Applied Science - General Studies
Tidewater Community College
Norfolk, VA05.2022
High School Diploma -
Churchland High School
Portsmouth, VA06.2017
Skills
- Understanding financing options
- Lead Generation & Prospecting
- Customer Relationship Management (Drive Centric and Elead)
- Negotiation & Closing Deals
- Product Knowledge
- Test Drive & Vehicle Presentation
- Upselling & Cross-Selling
- Market & Competitor Awareness
- Conflict Resolution & Objection Handling
- Cold Calling
- Conducting Sales Calls
- High commission Sales
Accomplishments
- Most service contract warranties sold in the company across 11 store.
Languages
Spanish
Limited
French
Limited
Timeline
Elite Product Specialist
Checkered Flag Motor Car Company
01.2023 - Current
Associate of Applied Science - General Studies
Tidewater Community College
High School Diploma -
Churchland High School