Hi, I’m
A'Mya Moore
Jacksonville,FL
Summary
Dynamic and adaptable professional with a strong work ethic and a proven ability to learn quickly. Excellent interpersonal skills and a commitment to delivering outstanding results. Experienced in collaborating effectively within teams and working independently to meet goals. Ready to contribute positively to any organization.
Overview
4
years of professional experience
1
Certification
Work History
Retina Associates P.A., Jacksonville, FL
Opthalmology Clerical
03.2024 - Current
Job overview
- Managed daily operations of the reception area including answering phones, responding to emails and filing paperwork.
- Organized patient charts according to established protocols.
- Processed insurance claims accurately and timely.
RiverCity Executives, Jacksonville, FL
Marketing Recruiter
01.2023 - 10.2023
Job overview
- Advertised and promoted open positions using social media and digital marketing procedures
- Created and maintained positive relationships with hiring managers and HR business partners
- Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation
RiverCity Executives, Jacksonville, FL
Account Manager
02.2023 - 08.2023
Job overview
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Developed successful customer relationships and quickly resolved service requests to increase sales
Merrill Lynch, Jacksonville, FL
Investment Specialist
10.2022 - 02.2023
Job overview
- Studied for SIE, 7, and 66 licenses
- Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
- Adhered to bank and legal guidelines for reporting, loan approvals and money handling
Merrill Lynch/Year Up, Jacksonville, FL
Internship - Financial Service Representative
02.2022 - 01.2023
Job overview
- Demonstrated expertise in product knowledge and sales to identify and recommend appropriate products and services to clients
- Utilized assistive software, reporting tools and illustrations to educate clients on financial services and planning
- Established strong and positive working relationships within organization to contribute 3 million in new assets to Merrill Lynch as an intern
Chick-fil-A, Jacksonville, FL
Team Leader
01.2021 - 01.2022
Job overview
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
- Trained new employees on restaurant procedures and plating techniques
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees
Florida State College at Jacksonville: Downtown, Jacksonville, FL
Federal Work Study Student
12.2020 - 05.2021
Job overview
- Planned and implemented strategies to improve outreach efforts
- Developed and formatted data to create reports and online content
- Spearheaded copying, filing, and mailing projects to support administrative staff
Education
Florida State College at Jacksonville , Jacksonville, FL
Associate of Arts from Communications
05.2021
University of North Florida , Jacksonville, FL
Bachelor of Arts from Communications
Skills
- Data Collection and Processing
- Strong Work Ethic
- Client Relationship Building
- Microsoft Office
- Administrative Support
- Communication
- Insurance Verification
- Data Entry
- Patient Relations
- Customer Service
References
Available upon request
Languages
- Spanish, A2 Elementary
- Jamaican Patois, C2 Proficient
- French, A1 Beginner
Certification
- Opthalmic scribe certifited issued in August 30th,2024
Accomplishments
As a Financial Services Representative Intern at Merrill Lynch, I successfully brought in $3 million in new investments, demonstrating my ability to build strong client relationships and deliver exceptional customer service. This achievement reflects my dedication to driving growth and providing valuable financial solutions to clients.
Timeline
Opthalmology Clerical
Retina Associates P.A.
03.2024 - Current
Account Manager
RiverCity Executives
02.2023 - 08.2023
Marketing Recruiter
RiverCity Executives
01.2023 - 10.2023
Investment Specialist
Merrill Lynch
10.2022 - 02.2023
Internship - Financial Service Representative
Merrill Lynch/Year Up
02.2022 - 01.2023
Team Leader
Chick-fil-A
01.2021 - 01.2022
Federal Work Study Student
Florida State College at Jacksonville: Downtown
12.2020 - 05.2021
- Opthalmic scribe certifited issued in August 30th,2024
Florida State College at Jacksonville
Associate of Arts from Communications
University of North Florida
Bachelor of Arts from Communications
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