Amya Tate
Spartanburg,SC
Summary
Newly licensed esthetician aspiring to start my waxing/lashing career with 600 hours of professional training, great work ethic, and 5+ years of customer service experience .
Overview
6
6
years of professional experience
Work History
Call Center Representative
Spectrum
Mauldin, SC
11.2023 - 06.2024
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Cashier
SPINX
Spartanburg, SC
02.2020 - 11.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Addressed customer needs and made product recommendations to increase sales.
Cashier
Walmart
Spartanburg, SC
02.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Food Service Worker
Panda Express
Spartanburg, SC
03.2018 - 01.2019
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Esthetics
Kenneth Shuler School of Cosmetology
Spartanburg, SCHigh School Diploma -
Dorman High School
Roebuck, SC05.2020
Key Qualifications
Trained in Prosper U
Dermatologica
Circadia
Mettle Make-up
Accomplishments
Barbicide certified
Chemical peel certified
References
Ke’asia Salters (864) 787-5306
Languages
Available upon request
Timeline
Call Center Representative
Spectrum
11.2023 - 06.2024
Cashier
SPINX
02.2020 - 11.2023
Cashier
Walmart
02.2019 - 01.2020
Food Service Worker
Panda Express
03.2018 - 01.2019
Esthetics
Kenneth Shuler School of Cosmetology
High School Diploma -
Dorman High School