Mikayla Baum
Spanish Fork
Summary
Dedicated and reliable employee with a strong ability to learn new tasks quickly. Proven track record of completing assignments accurately and on time. Background in farming, rodeo, and agriculture enhances work ethic and teamwork skills. Committed to maintaining a positive work environment and assisting colleagues as needed.
Overview
15
15
years of professional experience
Work History
Call Center Representative
Revere Health
02.2015 - Current
- Answer inbound calls from patients and then direct them to the proper doctor/nurse who called them
- Scheduling doctor appointments
- Send medication refills
- Take payments on patient accounts
- Take messages from pt and send them to to correct doctor office and staff
Payment Posting Specialist
Revere Health
03.2025 - 01.2026
- Processed and posted payments accurately to patient accounts in a timely manner.
- Reconciled payments with insurance remittances, identifying discrepancies for resolution.
- Maintained strict compliance with HIPAA, CMS, and payer-specific guidelines during payment posting activities.
Sales Person
Reams Boots and Jeans
05.2011 - 02.2015
- Responsible for greeting and directing customers when they walked though the door.
- Restocking shelves and racks with new inventory
- Cleaning store/restrooms
- Taking payment/issuing refunds
- Placing special orders/ordering new stock
Education
High School Diploma - undefined
Maple Mountain High School
Spanish Fork, UT05.2012
Skills
- Customer service
- quick learning ability
- Computer and phone proficiency
- Self-driven
- Managing time effectively
- Social awareness
Timeline
Payment Posting Specialist
Revere Health
03.2025 - 01.2026
Call Center Representative
Revere Health
02.2015 - Current
Sales Person
Reams Boots and Jeans
05.2011 - 02.2015
High School Diploma - undefined
Maple Mountain High School