Amya Workman
Southaven,MS
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
5
5
years of professional experience
Work History
Head Cashier
Home Depot
Memphis, TN, TN
03.2024 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Ensured compliance with legal and company policies regarding transactions, returns, and exchanges.
- Processed refunds for worn, damaged, and broken merchandise.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ensured all cashiers were trained in store policies and procedures, as well as safety protocols.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
Fulfillment
Lowe’s
Memphis , TN
03.2023 - 09.2023
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Followed order sheets to pick correct stock and prepare pallets.
- Accurately receiving and processing incoming orders.
- Organizing and labeling merchandise for efficient retrieval.
- Performing quality checks on outgoing packages before sealing them for shipment.
Fulfillment
Target
Memphis, TN
10.2022 - 03.2023
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Followed order sheets to pick correct stock and prepare pallets.
- Accurately receiving and processing incoming orders.
- Organizing and labeling merchandise for efficient retrieval.
Personal Shopper
Walmart
Memphis , TN
04.2021 - 08.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
Supervisor, Cashier
Freddys Frozen Custard And Steakburger
Memphis, TN
01.2020 - 09.2020
- Coordinated employee schedules according to shift changes and availability.
- Provided ongoing training to address staff needs.
- Directed and supervised team of 15 employees in daily operations.
Hostess
Cheddar’s
Memphis, TN
- Greeted incoming guests to escort to assigned dining area and present menus.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted customers, answered questions and recommended specials to increase profits.
- Greeted guests and gathered information to seat groups or place on waitlist.
Education
High School Diploma -
Cordova High School
Memphis, TN06.2022
Skills
- Shift Scheduling
- Customer Service Management
- Cash Handling
- Able to Lift up to 50 Pounds
- Hard-Working
- Store Opening and Closing
- Cash Register Operation
- Cash handling
- Customer service
- Order fulfillment
- Merchandise restocking
Timeline
Head Cashier
Home Depot
03.2024 - Current
Fulfillment
Lowe’s
03.2023 - 09.2023
Fulfillment
Target
10.2022 - 03.2023
Personal Shopper
Walmart
04.2021 - 08.2022
Supervisor, Cashier
Freddys Frozen Custard And Steakburger
01.2020 - 09.2020
Hostess
Cheddar’s
High School Diploma -
Cordova High School