Amyah Anderson
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
6
6
years of professional experience
Work History
Bartender
Forward Hospitality Group
04.2023 - 09.2024
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Engaged high profile clients in conversation while mixing drinks to create a friendly atmosphere at the bar area.
- Recommended food and drinks to clients based on preference, pairings, and special promotions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Resolved customer complaints in a professional manner.
Bartender/Server/Trainer
High Volume Bar
08.2021 - 12.2023
- Awards: Employee of the week (multiple)
- Collaborated with marketing team to create themed drink menus and promotional campaigns that drive customer engagement and increase revenue
- Developed and implemented innovative training to enhance the skills and knowledge of bartenders and servers, ensuring exceptional customer service and efficient operations.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Event Bartender/Server
Bon Appetit at The Cleveland Museum of Art
05.2020 - 08.2023
- Created unique and visually appealing cocktails that reflected the artistic and cultural themes of the venue
- Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
Bartender/Server/Hostess
Panini's Bar & Grill
04.2018 - 12.2022
- Created and maintained a welcoming and vibrant atmosphere for guests, ensuring a positive and memorable dining experience that encouraged repeat visits and positive recommendations.
- Facilitated communication and collaboration between kitchen staff and front-of-house team to ensure seamless operations and timely delivery of orders to enhance overall customer satisfaction.
Education
Bachelor of Arts - Philosophy
Cleveland State University
12-2023
Skills
- Attention to Detail
- Communication
- Conflict Resolution
- Crisis Intervention
- Crisis Prevention
- Critical Thinking
- Multitasking
- Mental Health Support
- Proficient in mixology
- Skill Development
Languages
Arabic
Elementary
Spanish
Limited
Volunteer Work
- American Red Cross (Diaster Action Team)
- Cleveland Animal Protection League
- Cleveland Food Bank
- Hospice Western Reserve
- Northeast Ohio Boys and Girls Club
Activities
- Gymnastics
- Muay Thai
- Piano
References
References available upon request.
Interests
- Animals: Deep appreciation for animals and their role in human well-being, with interest in animal-assisted therapy.
- Eco-Therapy: Passionate about integrating nature into therapeutic practices to enhance mental well-being.
- Helping Others: Dedicated to making a positive impact through direct support and counseling.
- Nomadic Lifestyle: Enthusiastic about exploring various cultures and lifestyles through travel, embracing flexibility, adaptability and freedom.
- Philanthropy: Committed to supporting and improving communities by providing assistance to those in need.
- Researching: Lifelong learner with a passion for acquiring new knowledge and skills. Committed to exploring diverse topics and staying informed on new developments.
- Technological Advancement: Enthusiastic on the development of personalized companions for everyone.
- Urban Development: Interested in the design and growth of urban spaces, focusing on sustainable and community-oriented development. Advocate for renewable energy.
Timeline
Bartender
Forward Hospitality Group
04.2023 - 09.2024
Bartender/Server/Trainer
High Volume Bar
08.2021 - 12.2023
Event Bartender/Server
Bon Appetit at The Cleveland Museum of Art
05.2020 - 08.2023
Bartender/Server/Hostess
Panini's Bar & Grill
04.2018 - 12.2022
Bachelor of Arts - Philosophy
Cleveland State University