Amyah Simmons
O'Fallon,MO
Summary
Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Attentive Adult Day Center
06.2024 - 09.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Medical Receptionist
Dr. Veda Lewis- Simmons
02.2024 - 09.2024
- Checked in patients and updated patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Helped patients complete necessary medical forms and documentation.
Cosmetologist
Drybar
10.2020 - 12.2023
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
Education
Some College (No Degree) - Education
Regent University
Virginia Beach, VACosmetology
Rudy & Kelly Academy, A Paul Mitchell Partner School
Virginia Beach, VA05-2020
High School Diploma -
Indian River High School
Chesapeake, VA06-2017
Skills
- Medical Billing
- Billing support
- Mail Management
- Records Management
- Referral Verification
- Appointment management
- Appointment Scheduling
- Documentation
- Patient callbacks
- First aid and safety
- Client documentation
- Decision-making support
- Health and safety requirements
- Medical office administration
- Charting and documentation
Timeline
Direct Support Professional
Attentive Adult Day Center
06.2024 - 09.2024
Medical Receptionist
Dr. Veda Lewis- Simmons
02.2024 - 09.2024
Cosmetologist
Drybar
10.2020 - 12.2023
Some College (No Degree) - Education
Regent University
Cosmetology
Rudy & Kelly Academy, A Paul Mitchell Partner School
High School Diploma -
Indian River High School