Amy B. Johnson
Uxbridge,MA
Summary
Detail-oriented administrative professional skilled in customer service, data organization, and office management. Proven ability to streamline processes and enhance operational efficiency. Strong data entry experience,
Overview
39
39
years of professional experience
Work History
Administrative Assistant
Commonwealth Massachusetts
Worcester, MA
05.1987 - 04.2026
- Managed office communications, ensuring timely dissemination of information across departments.
- Coordinated scheduling and logistics for meetings, optimizing use of shared resources.
- Assisted in the development and implementation of administrative processes to enhance efficiency.
- Streamlined document management systems, improving accessibility and retrieval times.
- Trained new staff on office procedures and software applications, fostering a collaborative environment.
- Led initiatives for process improvements, resulting in enhanced operational workflows and team productivity.
- Oversaw inventory management for office supplies, minimizing costs while maintaining adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Burncoat High School
Worcester, MASkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Clerical support
- Critical thinking
- Scheduling
- Office management
- Dedicated team player
- Excel spreadsheets
- Data organization
- Deadline oriented
- Calendar management
- Filing and data archiving
- Professional and mature
- Mail handling
- Prioritization
- Multi-line phone systems
- Bookkeeping
- Payroll and budgeting
- Accounting support
Timeline
Administrative Assistant
Commonwealth Massachusetts
05.1987 - 04.2026
High School Diploma -
Burncoat High School