Amy Johnston
Production Operator
Wytheville,VA
Summary
Dedicated and dependable professional with a proven track record of quickly adapting to new responsibilities and meticulous attention to detail. Extensive experience in manufacturing/production, customer service, quality assurance, documentation completion, team development, leadership, and achieving objectives within specified deadlines. Known for exceptional organizational skills, keen eye for detail, proactive approach, and enthusiastic willingness to collaborate with others towards shared success.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work History
Production Operator
Moog Inc
02.2021 - Current
- Inspected final products for conformance with quality and design standards.
- 5S and lean production experience.
- Captured production metrics for management communication.
- Verified production orders prior to starting set-up.
- Read and understand blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
- Trained Co-workers to understand and read blueprints Op sheets and planners; build complex parts; quality check, test and package those parts.
- Worked with Co-Workers, engineers, and supervisors to create an efficient workflow and increase productivity.
- EHS first responder team: first aid.
- Material handling, kitting components for production.
Phlebotomists
Telecris Plasma Resources
06.2019 - 02.2021
- Assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
- Establish rapport with donors to ensure overall customer happiness with the center to support long-term donation, all while ensuring donor confidentiality.
- Respond to and assist with handling donor reactions in accordance with guidelines.
- Monitors donor and equipment to ensure health of donors and quality of product.
- Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records.
Volunteer, Phlebotomist, Lab Technician
Clackamas Volunteers in Medicine, The Founders Clinic
01.2019 - 03.2019
- Team member running quality control testing to bring new equipment on-line increasing in-house testing capability.
- Reorganized workflow and paperwork to increase lab efficiency and accuracy.
- Used computers to verify patient I.D., orders, and chart in-house testing results.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Obtained 100 + blood samples through venipuncture or capillary puncture.
- Verified quality of specimens by centrifuging specimens for logistics courier to pick up.
- Built trust and minimized patient discomfort during phlebotomy procedures through empathy and humor.
- Trained other volunteers in correct lab procedures.
Owner, Trade Jewelry, Designer, Gemologist
Sterling Lace Creations
01.2008 - 12.2017
- Responsible for all sales. customer service and marketing.
- Professionally designed, fabricated, repaired all kinds of jewelry.
- Used microscope as well as industry specific tools to correctly identify gemstones.
- Communicated with customers to provide exceptional pieces and service.
- Worked to transform a hobby business into a profitable company.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Used proven methods to craft and test design solutions that addressed real customer challenges.
Commercial Truck Driver
Conley Transport II, Inc
05.2001 - 06.2012
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Checked load accuracy and stability before each trip.
- Interacted with customers and vendors in a friendly and timely manner.
- 2,500,000 safe driving miles.
Operations 2, Manufacturing
Fairchild Semiconductor International Inc.
09.1996 - 04.2000
- Worked in a Clean Room Environment.
- Completed preventive maintenance on production equipment, following diagrams, manufacturer's instructions, and engineering specifications.
- Positioned and aligned components to complete accurate assembly work.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies, and assemblies.
- Retrieved correct materials from product inventory to perform various fabrication duties.
- Inspected and tested final products to verify conformance to established tolerances.
- Assessed work for errors or compliance issues and made corrections and modifications when necessary.
- Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.
- Performed and reviewed Statistical Process Control (SPC), including data collection, charts and graphs.
Education
BBA - Business Administration with a Concentration in Logistics and Supply Chain
05.2023 - Current
- Dean's List All semesters
- 4.0 GPA
National Phlebotomy Certification - Phlebotomy
Phlebotomy Certification - Phlebotomy
State Of Oregon: Phlebotomy
Repair Jeweler, Trade Jeweler, Jewelry Designer, Gemologist - undefined
Truck Driver Training - undefined
Associate Of Science - Accounting
Skills
Strong verbal and written communication
Issue resolution
Strong ethical standards
Effective decision-making
Attention to detail
Effective organizational skills
Effective time management
Consistently dependable
Regulatory adherence
Dedicated work ethic
Collaborative team development
Team leadership
Precision soldering
Regulatory safety compliance
Material quality inspection
Accomplishments
Girl Scout Gold Award Recipient
Girl Scout Gold Leadership Award Recipient
Timeline
University of Arkansas Grantham - BBA, Business Administration with a Concentration in Logistics and Supply Chain
05.2023 - Current
Production Operator - Moog Inc
02.2021 - Current
Phlebotomists - Telecris Plasma Resources
06.2019 - 02.2021
Volunteer, Phlebotomist, Lab Technician - Clackamas Volunteers in Medicine, The Founders Clinic
01.2019 - 03.2019
Owner, Trade Jewelry, Designer, Gemologist - Sterling Lace Creations
01.2008 - 12.2017
Commercial Truck Driver - Conley Transport II, Inc
05.2001 - 06.2012
Operations 2, Manufacturing - Fairchild Semiconductor International Inc.
09.1996 - 04.2000
Phlebotomy Training Specialists - National Phlebotomy Certification, Phlebotomy
Phlebotomy Training Specialists - Phlebotomy Certification, Phlebotomy
The Jewelry Training Center - Repair Jeweler, Trade Jeweler, Jewelry Designer, Gemologist,
Northeast Technical Institute - Truck Driver Training,
Northern Maine Community College - Associate Of Science, Accounting