Amyla Gaffney
Cincinnati
Summary
Hardworking, motivated individual with great problem solving skills. Background in customer service and works well in a team environment. I have great organization skills and work well in a fast paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Admissions Coordinator
Aveda
09.2023 - Current
- Enhanced student satisfaction with the admissions experience through timely communication and personalized support.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
Receptionist
Mitchell’s Salon And Day Spa
08.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
STNA Training Program
Paradigm Health Services
Cincinnati, OHNursing
Cincinnati State Technical And Community College
Cincinnati, OHHigh School Diploma -
Colerain High School
Cincinnati, OH05.2023
Cosmetology -
Butler Technology And Career Development Schools
Hamilton, OH05.2023
Skills
- Customer Experience
- Facility Maintenance
- Telephone Management
- Computer Experience
- Licensed Cosmetologist
- State Tested Nurse Aide
- Patient Care
Certification
- Ohio State Tested Nursing Aide
- Licensed Cosmetologist
Timeline
Admissions Coordinator
Aveda
09.2023 - Current
Receptionist
Mitchell’s Salon And Day Spa
08.2021 - 07.2022
STNA Training Program
Paradigm Health Services
Nursing
Cincinnati State Technical And Community College
High School Diploma -
Colerain High School
Cosmetology -
Butler Technology And Career Development Schools