Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Amy M. Austin
Johnson City,USA
Work Preference
Summary
Achieved increased market share through strategic business growth initiatives and strengthened key partnerships.,Delivered impactful presentations that simplified complex information for diverse audiences, enhancing comprehension.,Championed entrepreneurial projects by committing to extended work hours and demonstrating diligence.,Leveraged problem-solving abilities to navigate challenges and generate innovative solutions.,Monitored market trends and competitive threats, successfully adjusting strategies to meet evolving business demands.,Led business analysis and sales analytics efforts, directly informing strategic decisions that drove growth.,Managed discussions on reimbursement issues and developed effective customer education programs.,Implemented total office calling solutions and enhanced consultative selling techniques for improved outcomes.,Elevated client engagement through advanced fact-based selling and referral-based methodologies.,Facilitated best practices identification and sharing, optimizing new market penetration and product launches.,Executed successful hospital sales strategies focused on medical devices.
Overview
26
26
years of professional experience
Work History
Account Development Specialist
LabConnect LLC
10.2023 - Current
- Expand the reach of the field Sales team by procuring new customer meetings and RFPS. Broad geographic outreach campaigns and new customer campaigns. Outreach to potential and existing clients through email, calling, Microsoft Teams and chat. Prospect and generate new business leads utilizing LinkedIn, Zoominfo, Zymewire, etc. Identify cross selling opportunities with current clients. Enter new leads and accounts into Salesforce. Update existing Salesforce records as needed. Assist with tradeshow promotion, including post show follow-up with qualified leads. Frequent communication and strategizing with field sales team and marketing
- Inside Sales
Account Executive
LHC Group/Suncrest Home Health
10.2022 - 05.2023
- Introduce Suncrest Home Health to New CON counties. Build referral base. Increase Center patient census. Educate providers, case managers and other health care professionals about home health benefits, eligibility, Insurance coverage. Meet with potential patients and caregivers to discuss home health. Develop territory marketing plan to increase census and meet sales goals. Total Office calls focusing on entire staff and their role in home health referrals. Develop strategy for identifying and growing business.
- Geography: Carter, Johnson, Washington and Unicoi Counties, TN
- Specialties Called On: Hospitals, Assisted Living, Nursing Homes, Rehabilitation, Geriatrics, Orthopedics, Neurology, Geri-Psych, Pulmonary, Cardiology, Internal Medicine, Surgery
Respiratory Patient Care Coordinator
Viemed
02.2020 - 09.2022
- Market respiratory DME devices to medical provider offices, hospitals and care facilities. Market Viemed's unique patient care model to increase census and build referral base. Engage providers and other health care professionals to provide valuable information and education about respiratory DME devices. Develop territory sales and marketing plan to achieve and exceed goals and quota. Responsible for attracting new business to Viemed. Build a strategy for identifying and growing new business in set area of coverage. Total office calls focusing on the role of all staff and the role they play in patient referrals and how I can best assist them in the referral process. Ensuring new patient orders are correctly completed and submitted. Gathering and submitting provider/facility notes required for insurance authorizations. Educational in-services for providers and staff. Launch Luisa home ventilator to US Market.
- Products: NIVH, Percussion/Oscillation Vest, Oxygen
- Geography: Northeast TN, Southwest VA, Western NC
- Specialties Called On: Pulmonary, Internal Medicine, General Practice, Geriatrics, Hospitals, Rehabilitation Facilities, Case Management
Specialty Sales Representative
Iqvia/Ironshore Pharmaceuticals Contract
05.2019 - 01.2020
- Launch Jornay PM and Ironshore Pharmaceuticals. Planning and allocation of promotional budget and resources. Planning and hosting speaker programs. Formulary coverage awareness. Pharmacy education. Develop and implement business plan. Meet and exceed goals.
- Product: Jornay PM
- Geography: Northeast Tn, Southwest Va.
- Specialties Called On: Psychiatry, Behavioral Health, Pediatrics, Family Practice
- Accomplishments:
- OCE & Concur Champion for District
- Multiple manager recognition awards for leadership and sales.
- Ranked in top 20% of salesforce.
Respiratory Specialist
Publicis Touchpoint Selling Solutions
08.2017 - 07.2018
- Planning and allocation of promotional budgets and resources; product detailing; territory analysis; develop and implement territory business plan; formulary coverage awareness; meet and exceed goals.
- Products: Bevespi, Symbicort
- Geography: Johnson City, Bristol, Kingsport, Morristown, Elizabethton, Church Hill, Rogersville, Greeneville, Mountain City, Roan Mountain Tn
Respiratory Therapeutic Specialist
Sunovion Contract
08.2017 - 12.2017
- Launch Seebri. Introduce Utibron to offices that had not been called on prior with Utibron. Planning and allocation of promotional budgets and resources; product detailing; territory analysis; develop and implement territory business plan; formulary coverage awareness; pharmacy awareness; meet and exceed goals. Plan and execute speaker programs.
- Products: Utibron, Seebri
- Geography: Northeast Tennessee, Southwest Virginia, Southeast Kentucky, Western North Carolina
- Specialties Called On: Allergy/Asthma, Family Practice, General Practice, Internal Medicine
Sales Representative
Inventiv Healthcare/GlaxoSmithKline Contract
05.2015 - 03.2017
- Planning and allocation of promotional budgets and resources; product detailing; territory analysis; develop and implement territory business plan; formulary coverage awareness; meet and exceed goals
- Products: Advair, Flovent HFA
- Geography: Alcoa, Bean Station, Bristol, Dandridge, Elizabethton, Erwin, Farragut, Gray, Greeneville, Harrogate, Jefferson City, Johnson City, Kingsport, Knoxville, La Follette, Maryville, Morristown, Mountain City, Newport, New Tazewell, Pigeon Forge, Roan Mountain, Rogersville, Rutledge, Sevierville, Tazewell Tn
- Specialties Called On: Allergy/Asthma, Family Practice, General Practice, Internal Medicine, Pediatrics, Pulmonary
- Accomplishments:
- Finished 2016 in top 25 territories nationally
- Ignite Firestarter Award
Account Executive
Amedisys Hospice, Elizabethton, Tn Center
02.2014 - 05.2015
- Engaging doctors and other health care professionals to provide valuable information & promote quality end of life patient care and education. Develop territory sales and marketing plan to achieve and exceed goals and quota. Responsible for attracting new business to the hospice industry. Patient and family education. Build a strategy for identifying and growing new business in set area of coverage. Align business development with office operations. Help build collaborative working relationships both internally and externally. Promote industry leading healthcare services, programs, and technology. Manage community activities. Maintain a working knowledge of Amedisys services and industry trends
- Product: Hospice Care
- Geography: TN: Johnson City, Jonesborough, Elizabethton, Gray, Erwin, Mountain City, Roan Mtn. NC: Boone, Blowing Rock, Linville, Banner Elk
- Specialties Called On: Cardiology, Neurology, Neurosurgery, Hematology, Oncology, Surgery, Psychology, Psychiatry, Endocrinology, Nephrology, Gerontology, Pain Management, Pulmonary, Primary Care, Internal Medicine, Family Practice, Hospitals, Urgent Care, Urology, Gastrointestinal, Gynecology, Assisted Living Facilities, Skilled Nursing Facilities, Senior Living Facilities, Dialysis Centers
Therapeutic Specialist, Specialty Markets
Sunovion Pharmaceuticals
06.2011 - 06.2013
- Specialty and Institutional pharmaceutical Sales -Efficiently allocate promotional budgets and resources; product detailing; develop and implement territory business plan; formulary coverage awareness; meet and exceed goals; pharmacy and hospital awareness. Work closely with DME representatives
- Product: Brovana
- Geography: Johnson City, Bristol, Kingsport, Morristown, Elizabethton, Erwin, Rogersville, Harrogate, Greeneville, Gray, Bean Station, Bulls Gap, Mountain City, Roan Mountain Tn
- Specialties Called On: Pulmonary, Internal Medicine, Gerontology, Family Practice, Primary Care, Asthma and Allergy, Pharmacies, Hospitals & DME companies
- Accomplishments:
- Won 2011 Brovana Sales Training Competition, graduated 1st in the training class
- Won 2011 Ovation Award
- Finished in top 25% of company 2012 (48/198)
POPS System Data Coordinator Johnson City Medical Center
Mountain States Health Alliance
02.2011 - 06.2011
- Manage POPS system - uploading and updating of physician and resident schedules into the hospitals computer system. Maintain on call schedules for both attached and unattached patients. Train Physician Office staff on POPS system. Work closely with all local physician offices and ETSU Medical School to ensure timely submission of monthly physician hospital schedules and updates.
Professional Sales Representative
Schering-Plough Corporation
01.2004 - 03.2010
- Planning and allocation of promotional budgets and resources; product detailing; territory analysis; develop and implement territory business plan; formulary coverage awareness; meet and exceed goals; organize and execute speaker programs; pharmacy awareness; district trainer; new product launches including Asmanex and Vytorin.
- Products: Asmanex, Nasonex, Foradil, Proventil HFA, Clarinex, Vytorin, Zetia and Levitra.
- Specialties Called On: Primary Care, Internal Medicine, Family Practice, Pediatrics, Pulmonary, Urgent Care, Asthma and Allergy, Cardiology, Urology, ENT
- Geography: Kingsport, Bristol, Morristown, Rogersville, New Tazewell, Tazewell, Harrogate, Bean Station, Bulls Gap, Gray Tn
- Accomplishments:
- Ranked Top 3% Nationally - 2006 (13/525)
- Ranked Top 35% Nationally - 2007 (184/525)
- Ranked Top 40% Nationally – 2009(609/1609)
- Foradil Blitz Selling Contest – 2004
- Executional Excellence Award – 2004
Territory Sales Representative
Boehringer Ingelheim Pharmaceuticals.
05.2000 - 11.2003
- Planning and allocation of promotional budgets and resources; product detailing; territory analysis; formulary coverage awareness; meet and exceed goals; organize and execute speaker programs; round table discussions; grand rounds; new hire mentor; new product launch of Mobic and Micardis HCT
- Products: Combivent, Atrovent, Aggrenox, Flomax, Catapres TTS, Micardis, Micardis HCT, Mobic
- Clients: Pulmonary, Neurology, Cardiology, Urology, Internal Medicine, Family Practice, Primary Care, Urgent Care, Hospital ER, Orthopedics, Podiatry, Pain Management
- Geography: TN: Johnson City, Kingsport, Morristown, Bristol, Elizabethton, Erwin, Gray, Greeneville, Morristown, Fountain City, New Tazewell, Tazewell, Harrogate. Va: Abingdon, Norton, Lebanon, Grundy, Richlands, Coeburn, Clinchfield, Pennington Gap, Big Stone Gap, Duffield, St. Charles
- Accomplishments:
- Ranked in top 25 Nationally - 2002
Education
Bachelor of Science - Biology, Concentration in Micro Biology
Tennessee Technological University
Cookeville, TennesseeSkills
Achieved successful client acquisition through proactive outreach strategies
Enhanced customer relationship management effectiveness by utilizing advanced CRM tools
Surpassed established sales targets through targeted sales activities and initiatives
Resolved client issues efficiently by applying effective objection handling techniques
Increased client engagement through successful social media outreach campaigns
Discovered new sales opportunities through proactive identification efforts
Maintained operational efficiency across designated territories, optimizing resources
Achieved collaborative success by working closely with team members toward common goals
Navigated evolving environments by adapting strategies to meet emerging challenges
Interests
Raise and Show Straight Egyptian Arabian and KFPS Friesian Horses, Photography
Timeline
Account Development Specialist
LabConnect LLC
10.2023 - Current
Account Executive
LHC Group/Suncrest Home Health
10.2022 - 05.2023
Respiratory Patient Care Coordinator
Viemed
02.2020 - 09.2022
Specialty Sales Representative
Iqvia/Ironshore Pharmaceuticals Contract
05.2019 - 01.2020
Respiratory Specialist
Publicis Touchpoint Selling Solutions
08.2017 - 07.2018
Respiratory Therapeutic Specialist
Sunovion Contract
08.2017 - 12.2017
Sales Representative
Inventiv Healthcare/GlaxoSmithKline Contract
05.2015 - 03.2017
Account Executive
Amedisys Hospice, Elizabethton, Tn Center
02.2014 - 05.2015
Therapeutic Specialist, Specialty Markets
Sunovion Pharmaceuticals
06.2011 - 06.2013
POPS System Data Coordinator Johnson City Medical Center
Mountain States Health Alliance
02.2011 - 06.2011
Professional Sales Representative
Schering-Plough Corporation
01.2004 - 03.2010
Territory Sales Representative
Boehringer Ingelheim Pharmaceuticals.
05.2000 - 11.2003
Bachelor of Science - Biology, Concentration in Micro Biology
Tennessee Technological University