Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Albarracin

Newark,NJ

Summary

Dynamic and customer-focused professional with extensive experience at Sugar Planet, excelling in point-of-sale operations and enhancing customer satisfaction. Proven ability to train new staff and collaborate effectively with team members, ensuring efficient service and a positive shopping experience. Skilled in managing transactions and resolving inquiries, fostering lasting customer relationships.

Overview

1
1
year of professional experience

Work History

Cashier

Sugar Planet
Ocean City, MD
03.2025 - 12.2025
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained a clean and organized checkout area to enhance customer experience.
  • Assisted customers with product inquiries, ensuring satisfaction and building rapport.
  • Handled cash and credit transactions while adhering to company policies for accuracy.
  • Collaborated with team members to manage stock levels and replenish merchandise as needed.
  • Resolved customer complaints promptly, ensuring positive experiences and repeat business.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Worked flexible schedule and extra shifts to meet business needs.

Crew Member

McDonald's
Ocean City, MD
02.2025 - 05.2025
  • Provided excellent customer service by taking orders and addressing .
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Assisted in maintaining cleanliness and organization of dining area and kitchen space.
  • Participated in training new crew members on operational procedures and customer interaction skills.

Education

Associate of Science -

Unidad Educativa De La Providencia
Guayaquil, Ecuador

Associate of Science - Marine Biology

Universidad De Guayaquil
Guayaquil, Ecuador

Skills

  • Customer transactions
  • Point-of-sale operation
  • Checkout area maintenance
  • Product inquiries assistance
  • Team collaboration

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Cashier

Sugar Planet
03.2025 - 12.2025

Crew Member

McDonald's
02.2025 - 05.2025

Associate of Science -

Unidad Educativa De La Providencia

Associate of Science - Marine Biology

Universidad De Guayaquil