Ana Acosta
Sugar Land
Summary
Dynamic and results-driven professional with experience at AMC Theatres, excelling in customer service and employee training. Proven ability to resolve issues swiftly, fostering loyalty and satisfaction. Skilled in food safety and team collaboration, consistently enhancing operational efficiency and maintaining high standards of quality control.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Leader
AMC Theatres
Stafford
07.2022 - Current
- Trained new employees on company policies, job duties, and performance expectations.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Built loyal clientele through friendly interactions and consistent appreciation.
Crew Team Member
gem food services corp
Rosenberg, TX
05.2020 - 07.2020
- Monitored expiration dates of food products.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Swept, vacuumed and dusted areas periodically to maintain impeccable cleanliness.
- Served food quickly for positive guest experiences.
- Ensured that products are properly labeled before placing them on shelves.
Education
High School Diploma -
Kempner High School
Sugar Land, TX05-2022
Skills
- Food safety
- Time management skills
- Customer service
- Team leadership
- Safe food handling
- Food assembly
- Team collaboration
- Employee training
- Problem-solving abilities
- Cleaning and sanitizing
- Conflict resolution
- Staff support
Education and Training
other
Certification
- AHA Basic life support certification
Timeline
Crew Leader
AMC Theatres
07.2022 - Current
Crew Team Member
gem food services corp
05.2020 - 07.2020
High School Diploma -
Kempner High School
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