Maintenance Technician with extensive experience at RKW Residential, excelling in HVAC system maintenance and emergency response. Recognized for exemplary customer service and a safety-oriented mindset, I effectively troubleshoot and resolve complex issues, ensuring optimal functionality and client satisfaction in high-demand environments.
Overview
13
13
years of professional experience
Work History
Maintenance Technician
RKW Residential
Charlotte, North Carolina
07.2019 - Current
Executed preventive maintenance schedules to minimize equipment downtime.
Documented maintenance activities and repairs in compliance with company protocols.
Responded to emergency maintenance requests to restore normal operations promptly.
Installed and repaired plumbing fixtures to meet safety and functionality standards.
Ensured compliance with safety regulations during all maintenance tasks.
Conducted equipment inspections to identify potential safety hazards.
Serviced electrical systems to ensure safety and reliability.
Operated hand and power tools to complete repairs.
Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
Responded promptly to emergency breakdowns at any time during shift hours.
Cleared clogged drains and replaced valves, faucets, and fixtures.
Repaired or replaced faulty wiring, switches, relays, and other electrical components.
Replaced defective parts such as bearings, seals, gears, valves.
Assisted in the installation of new machinery and equipment.
Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
Disassembled appliances to diagnose problems and facilitate repairs.
Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
Heating and Cooling Service Technician
Airtron Heating and Air
Charlotte, NC
01.2018 - 06.2019
Ordered needed parts for installing the air and heating appliances
Diagnose problems within the appliances to the clients for the needed service
Replaced the units as well as repair leaks that is going through the clients appliance
Maintenance Tech
Matrix Residential
Charlotte, NC
01.2017 - 01.2018
Executed maintenance tasks for apartments in 276-unit complex
Responsible for various maintenance services including electric, HVAC, plumbing, and other home needs
Worked independently with a wide range of knowledge and expertise
Maintenance Tech
Robbins Property Associates
Charlotte, NC
01.2015 - 01.2016
Completed maintenance tasks for apartments in 469-unit complex
Preformed electrical fixes, plumbing and other repairs and installations
Installed and updated air and heating appliances as well as other household appliances
Assistant Maintenance
JT General Maintenance
Charlotte, NC
01.2014 - 01.2015
Maintained grounds at apartments buildings
Completed construction projects in private homes such as installing HVAC, wall repairs, electrical and plumbing maintenance
Completed preventative maintenance upkeep on apartments
Maintenance Tech
VTT Management, Inc
Charlotte, NC
01.2013 - 01.2015
Completed maintenance tasks for residential apartments in 332-unit complex such as electrical fixes, plumbing and other repairs and installations
Prepared apartments for new installations and respond to all emergency repair calls
Installed and repair HVAC systems
Education
HS Diploma -
Independence High School
Charlotte, NC
01.2010
Skills
Exemplary customer service experience
Active team-player
Supreme attention to detail
A/C troubleshooting
Electrical repairs
Plumbing installation
Safety inspections
Customer service
Team collaboration
Problem solving
Attention to detail
Emergency response
Grounds upkeep
Water treatment
Air compressors
HVAC system maintenance
Parts replacement
Safety-oriented mindset
Professional References
Scott Hamlin, Past Robbins Property Maintenance Supervisor, 980-428-0384
Alexis Urquia, SM Neasbaum Realty Supervisor, 240-704-5924
Andres Rivero, Village Painting, Village-painting@hotmail.com, 704-352-3213
Victor Jimenez, Senior Maintenance Supervisor, VTT Management, Inc., Kingvic32000@yahoo.com, 704-579-7319
Jimmy Torres, Independent Contractor, JT General Maintenance, 980-248-7183