Ana-Alicia Gomez
Tucson
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Senior Life Services
09.2024 - Current
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
Virtual Sales Representative
Valor Global
01.2021 - 07.2024
- Boosted sales by proactively engaging with potential clients through cold calling and virtual presentations.
- Demonstrated product expertise during virtual meetings, effectively addressing client questions and concerns.
- Enhanced team collaboration by sharing best practices and continuously staying updated on industry trends.
- Mentored junior sales representatives, sharing industry insights and valuable tips for success in the virtual sales environment.
- Utilized CRM software proficiently to track leads, manage client information, and monitor progress towards sales goals.
- Nurtured leads through consistent follow-ups, ensuring brand visibility remained high throughout the buying cycle.
Family Caregiver
Raul Gomez
03.2015 - 01.2020
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
Sales Associate
Aarons Sale And Lease
06.2011 - 03.2013
- Organized furniture while maintaining store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Tucson Magnet High School
Tucson, AZ05.2001
Skills
- Prospecting clients
- Lead prospecting
- Insurance product expertise
- Continuing education
- Referral management
- Insurance sales expertise
- Strong interpersonal skills
- Quotes and sales
- Customer follow-up
- Customer Service
Certification
1331- Life Insurance Producer
- Licensed Insurance Agent/Broker _ Arizona Department of Insurance.
Additional Information
Passed the 1331- Life Insurance Producer examination for the first time with a score of 80%. On my spare time I volunteer with a 501-c3 organization, Tucson Action Team to Advocate for Dogs. I am the lead in the research department.
Timeline
Life Insurance Agent
Senior Life Services
09.2024 - Current
Virtual Sales Representative
Valor Global
01.2021 - 07.2024
Family Caregiver
Raul Gomez
03.2015 - 01.2020
Sales Associate
Aarons Sale And Lease
06.2011 - 03.2013
High School Diploma -
Tucson Magnet High School
1331- Life Insurance Producer
- Licensed Insurance Agent/Broker _ Arizona Department of Insurance.
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