Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khaisia Lynch

Pineville,LA

Summary

I'm a devoted employee always looking for a challenge . I'm always compassionate with my work being that I feel every job deserves a gentle touch. I have a safety-conscious with excellent communication skills and eye for detail. I'm skilled at handling and resolving conflict professionally .I feel as though I'm a deliberate role model that demonstrates healthy behavior for daily social interactions.

Overview

7
7
years of professional experience

Work History

Life Insurance Agent

Final Legacy Insurance Group
10.2024 - Current
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
  • Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
  • Assisted clients in navigating complex claims processes, ensuring timely payouts and minimal stress during difficult times.

Life Insurance Agent

Kemper Life
07.2024 - 10.2024
  • Crafted clear, informative reports to explain life insurance policy features and benefits.
  • Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication.
  • Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
  • Analyzed customers' financial situations to recommend appropriate life insurance policies.
  • Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.

Armed Security Officer

Kingdom Security LLC
12.2022 - 06.2024
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Performed Timeframe patrols of building areas, parking lots and facility grounds.
  • Wrote Timeframe reports detailing visitors, incidents and resolutions.

Security Guard

Securitas Security Services USA
07.2021 - 10.2021
  • Guided periodic property safety inspections and oversaw remedial action for potential hazards.
  • Permitted entry with escort for approved persons into secure locations.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Package Handler

United Parcel Service, UPS
07.2018 - 07.2019
  • Loaded package containers into Trucks and hubs.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Followed verbal and written instructions to properly move and ship products.
  • Assembled, sealed and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.

Direct Care Professional

Westside Habilitation Center
11.2019 - 06.2021
  • Assisted clients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted clients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Helped clients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Supervised daily activities and provided assistance to staff.
  • Analyzed overall clients performance and recommended adjustments to care plan goals, supporting individual progression as needed.
  • Maintained clean, safe and well-organized clients environment.
  • Followed nutritional plans to prepare optimal meals.
  • Over all provided 24 hour care for clients .

Customer Service Associate

Kentucky Kingdom And Hurricane Bay
07.2017 - 07.2018
  • Developed and actualized customer service initiatives to decrease wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Executes excellent sales floor merchandising and selling.
  • Greeted every guest with comfort,respect and smiles .

Site Supervisor for Security

Allied Universal Security Services
08.2022 - 01.2023
  • Managed team schedules to provide effective security coverage for building needs.
  • Wrote and submitted daily reports on security team operations.
  • Provided guidance to security staff on appropriate courses of action for diverse situations.
  • Removed unauthorized persons from facility grounds.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

Education

High School Diploma -

Pleasure Ridge Park High School
Louisville, KY
06.2019

Skills

  • First Aid Training
  • Team Player
  • Employee and Visitor Screening
  • Attentive and Observant
  • Verbal and Written Communication
  • Customer Service
  • Incident Reporting
  • CPR Certified
  • Decision Making
  • Problem Solving
  • Physical Strength and Stamina
  • Work Order Following
  • Team Collaboration
  • Warehouse Operations
  • Personal Hygiene Assistance
  • Attentive to People
  • Care Planning
  • Supportive Personality
  • Critical Thinking
  • Progress Tracking
  • Client service
  • Insurance policy sales
  • Building relationships
  • Client account management
  • Negotiation tactics
  • Prospecting clients
  • Lead prospecting
  • Needs Analysis
  • Continuing education
  • Appointment scheduling
  • Billing inquiries
  • Customer engagement

Timeline

Life Insurance Agent

Final Legacy Insurance Group
10.2024 - Current

Life Insurance Agent

Kemper Life
07.2024 - 10.2024

Armed Security Officer

Kingdom Security LLC
12.2022 - 06.2024

Site Supervisor for Security

Allied Universal Security Services
08.2022 - 01.2023

Security Guard

Securitas Security Services USA
07.2021 - 10.2021

Direct Care Professional

Westside Habilitation Center
11.2019 - 06.2021

Package Handler

United Parcel Service, UPS
07.2018 - 07.2019

Customer Service Associate

Kentucky Kingdom And Hurricane Bay
07.2017 - 07.2018

High School Diploma -

Pleasure Ridge Park High School

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Khaisia Lynch