Ana Almanza
Fort Worth,TX
Summary
Sales leader with extensive experience at Cricket Wireless, excelling in customer engagement and team leadership. Proven track record in driving sales growth through strategic planning and effective training programs. Proficient in cash management and committed to enhancing staff performance, resulting in improved customer satisfaction and increased sales targets.
Overview
9
9
years of professional experience
Work History
Sales Associate, Manager, Assistant Manager
Cricket Wireless
03.2015 - 08.2024
- Store Opening and Closing Procedures
- Conducted inventory audits
- Greeted customers promptly and responded to questions
- Led team in achieving sales targets through strategic planning and effective communication.
- Developed training programs to enhance sales techniques and improve staff performance.
- Analyzed market trends to identify opportunities for growth and product expansion.
- Collaborated with marketing to design promotional campaigns that increased customer engagement.
- Training and Coaching
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff
- Managed cashier shifts and breaks
- Merchandise restocking
- Cash Management
Education
FW Zion Academy
7221 Martha Lane. Fort Worth, Tx 7611211-2014
Skills
- Customer engagement
- Customer Service
- Salesforce proficiency
- Sales team leadership
- Cash Management
- Training and coaching
- Merchandise restocking
- Store opening and closing procedures
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate, Manager, Assistant Manager
Cricket Wireless
03.2015 - 08.2024
FW Zion Academy
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