Ana Arbaiza
Houston,TX
Summary
Dynamic Beauty Advisor with a proven track record at International Shoppes, excelling in customer service and product knowledge. Enhanced customer satisfaction and experience. effective upselling strategies. Recognized for maintaining an organized displays and training new hires, contributing to a collaborative team environment and achieving sales goals consistently.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
International Shoppes
Houston, TX
01.2025 - 07.2025
- Delivered personalized beauty consultations, enhancing customer satisfaction and loyalty.
- Demonstrated product knowledge to educate customers on skincare and cosmetics.
- Collaborated with team members to execute promotional events and product launches.
- Maintained cleanliness and organization of displays, promoting an inviting shopping environment.
- Assisted in inventory management, ensuring optimal stock levels for product availability.
- Trained new hires on product features and sales techniques to support team development.
- Monitored sales trends to identify customer preferences and inform merchandising decisions.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Followed up with customers to increase satisfaction with purchases and services.
Sales Associate
International Shoppes
Houston, TX
10.2023 - 01.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained inventory organization, ensuring timely restocking of merchandise.
- Processed sales transactions accurately using point-of-sale systems.
- Partnered with colleagues to reach sales objectives and elevate service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Hall Success Academy
Houston, TX05.2024
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Customer engagement
- Upselling strategies
- Sales expertise
- Beauty trends
- Merchandise restocking
- Brand promotion
- Cross-selling techniques
- Sales closing
- Makeup application techniques
- Product knowledge expertise
- Flexibility and adaptability
- Paperwork management
- Relationship building and management
Languages
spanish
Native or Bilingual
English
Full Professional
Timeline
Beauty Advisor
International Shoppes
01.2025 - 07.2025
Sales Associate
International Shoppes
10.2023 - 01.2025
Hall Success Academy